NEW LIFE HOME HEALTH CARE AGENCY INC

huntingdon valley, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2003

Key Information

Years in Operation

23

Location & Directions

Address

2655 PHILMONT AVENUE SUITE 101

HUNTINGDON VALLEY, PA

Service Area

This agency serves patients in HUNTINGDON VALLEY and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:72%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.28% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

84% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
86%
Team Communicated Well
84%
Discussed Medicines & Safety
88%
Completed Surveys
88
10% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate67.1%
Improvement in Walking/Mobility88.4%
Improvement in Bathing92.2%
Improvement in Managing Medications83.8%
Improvement in Getting In/Out of Bed91.6%
Improvement in Breathing90.9%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score42.7%
Health Info Transfer to Provider79.8%
Health Info Transfer to Patient98.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
30 reviews
manuel Tubens

manuel Tubens

Great agency and great staff. I appreciate the services I'm receiving from New Life.

Verified Google review
Mark Gladkyy

Mark Gladkyy

Very pleasurable experience! Attentive and caring staff, met all my needs and more. Highly recommend to anyone in need of help or being taken care of.

Verified Google review
Angel Sanchez

Angel Sanchez

This place is terrible the nurse that show up to the house are very unprofessional they show up whenever they want with watery eyes like there on something this one nurse alba ottero was always late and always going on vacation and when she would get back my father would land in the hospital we finally had enough of this crazy nurse and bringing whatever virus she had I switched over to a new nurse and agency and my dad hasn’t been in the hospital as much as before and when I complained to the supervisor she ignored me and said that her nurse can never do anything wrong this place is a dump do not bring your love ones here! Keep away from this dump they also have hospice care that they advertise that’s worse they say they have someone on call but they don’t they’ll tell you to call 911 cause the person on call can’t show up until the next day they should fired everyone and close this place down already the also say they take care of hospice patients they don’t like working on weekends they prefer for their patients to go to another hospital so why come here if they don’t have their own staff try to come here to work there nurses moonlight with other care agencies keep your loved ones away from here this place is under investigation

Verified Google review
Sandy Bradley

Sandy Bradley

What a terrible place. I callled because my nurse was sick and they could not get me a replacement nurse. And the young lady I had was sick with *********** gave it to my mom and she never recovered. I would not recommend this place . This was 2020-2021 and never received a sympathy card or anything from the company. If I could they would get zero stars

Verified Google review
Patricia Giannone

Patricia Giannone

My experience was always pleasurable. The director Mary was caring and always there to fulfill our needs. We had Maria as nurse who was there upon a calls notice. Maria was also dependable and caring. Then there is the aide, Sierra, irreplaceable.. words can't fully describe her caring, reliable and respectful way. Always making the patient look forward to the next visit. It's all about the person...

Verified Google review

Reviews from Google Places for NEW LIFE HOME HEALTH CARE AGENCY INC. These are real experiences shared by families and patients.