CENTERWELL HOME HEALTH

lancaster, PAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

1860 CHARTER LANE, SUITE 106

LANCASTER, PA

Service Area

This agency serves patients in LANCASTER and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:78%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.06% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
91%
Team Communicated Well
92%
Discussed Medicines & Safety
83%
Completed Surveys
249
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate83.3%
Improvement in Walking/Mobility96.8%
Improvement in Bathing95.5%
Improvement in Managing Medications93.3%
Improvement in Getting In/Out of Bed98.5%
Improvement in Breathing94.5%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score80.3%
Health Info Transfer to Provider97.7%
Health Info Transfer to Patient96.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.5
30 reviews
Donna Monaghan

Donna Monaghan

Angie Sr. Home Health Executive with 12 years experience is fabulous at her job!

Verified Google review
Linda Brubeck

Linda Brubeck

What place are you referring to? The only thing I can share with you are my experiences with the nurses who have come to see me. Lyndsey and Wendy in particular are excellent. I really like them, but they are any of the other nurses that came have all taken care of me beautifully, I have nothing even close to negative to say about them, but when you ask me to your experiences at this place, that makes no sense to me.

Verified Google review
Allison Bloodsworth

Allison Bloodsworth

All of the clinicians have treated my dad with respect. They have gone above and beyond to provide exceptional care for him. Thank you to Amber, Crystal, Jacek, Greg, Allison H and Cory! Your hard work and dedication are appreciated!

Verified Google review
Thomas Trayer

Thomas Trayer

All the therapists were friendly very acknowledgable what they were doing and knew what to do and they were very friendly and talkative and just made me comfortable with them being here they do the exercises that needed to be done and had me doing have a very good

Verified Google review
Douglas Day

Douglas Day

I was prescribed Nursing, PT, & OT. I previously used Center Well's services and was extremely pleased with their services. Nurses were caring and attentive with my condition. PT & OT were so very helpful in getting me back to my previous condition before my hospital stay.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.