PENN MEDICINE HOME HEALTH LANCASTER GENERAL HEALTH

lancaster, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

1006 NEW HOLLAND AVE

LANCASTER, PA

Service Area

This agency serves patients in LANCASTER and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.92% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
91%
Team Communicated Well
91%
Discussed Medicines & Safety
85%
Completed Surveys
1124
33% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.6%
Flu Vaccination Rate68.9%
Improvement in Walking/Mobility87.9%
Improvement in Bathing90.7%
Improvement in Managing Medications86.7%
Improvement in Getting In/Out of Bed92.9%
Improvement in Breathing93.0%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score85.5%
Health Info Transfer to Provider99.4%
Health Info Transfer to Patient97.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
5 reviews
Casey Overholt

Casey Overholt

Absolutely terrible. They actually called me to cancel my appointment claiming, “There’s nothing we can do.” Did not even see me in office, did not even evaluate my symptoms. Simply referred me to a hospital via their receptionist 3 days after my scheduled appointment, where I’d have to dish out 2,000 dollars. This place is unprofessional and uncaring. What a joke of a medicinal establishment.

Verified Google review
Sean Pranaitis

Sean Pranaitis

No written review provided

Verified Google review
Glenn Orr

Glenn Orr

No written review provided

Verified Google review
Rose Kelly

Rose Kelly

No written review provided

Verified Google review
Mimi Manor

Mimi Manor

No written review provided

Verified Google review

Reviews from Google Places for PENN MEDICINE HOME HEALTH LANCASTER GENERAL HEALTH. These are real experiences shared by families and patients.