MERCY HOME HEALTH

newtown, PAMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1966

Key Information

Years in Operation

60

Location & Directions

Address

41 UNIVERSITY DRIVE SUITE 103

NEWTOWN, PA

Service Area

This agency serves patients in NEWTOWN and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:88%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.62% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
85%
Completed Surveys
705
16% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate58.5%
Improvement in Walking/Mobility92.1%
Improvement in Bathing93.6%
Improvement in Managing Medications93.0%
Improvement in Getting In/Out of Bed92.7%
Improvement in Breathing93.8%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury0.6%

Lower is better

Discharge Function Score72.9%
Health Info Transfer to Provider98.7%
Health Info Transfer to Patient98.6%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.2
45 reviews
Caitlin Fera

Caitlin Fera

Mary was my nurse who visited me and my newborn a few days after I got home from the hospital, and she was so wonderful! It was so nice to have someone come to my home to check on me and my baby and answer any questions I had. Mary was so kind and compassionate, and she made me feel very supported. Thank you so much for your amazing care Mary!

Verified Google review
Laura Nordeman

Laura Nordeman

Nurse Sue took exceptional care of me following my bilateral mastectomy due to breast cancer. From the very beginning of my in-home care, she was incredibly reassuring and always made sure I was comfortable and confident before leaving each visit. She is extremely knowledgeable and took the time to address every concern I had. Nurse Sue also shared invaluable care tips, including how to change my dressings, care for my drains, and properly take care of myself overall. I truly appreciate everything she has done for me. She is a special person with a huge heart, and it genuinely shines through in the way she cares for her patients. I am so grateful—thank you, Nurse Sue! Id recommend this program to anyone!

Verified Google review
Brianne Roper

Brianne Roper

So great to have a nurse from mercy home health come visit and check me and my baby. We did this with my first born and were very happy with both experiences. It’s so convenient to not have to leave the house when adjusting to life with a newborn and so nice to have a nurse check both the baby and me postpartum. I highly highly recommend. The nurse was kind, accommodating, and knowledgeable to answer all of our questions.

Verified Google review
Nick Sarris

Nick Sarris

I cannot express my gratitude and appreciation enough and want to send my commodations to 2 wonderful physical therapists, who served as my therapists in the past sixty days. My progress in recovering from mylopathy is substantially so much better than I would have ever expected! Huge kudos to Sharon and Krista for getting me to the point where i'm at today! Yesterday I graduated from the home program and now i'm off to outpatient therapy! I will miss both of them dearly! Thank you once again to Krista and Sharon for making my quality life better.!!!

Verified Google review
Tom Contino

Tom Contino

My home nurse was Sue Justice. She visited a number of times following my hiatal hernia surgery. Sue always planned ahead so we could arrange the best days/times for her to come. Always well prepared, caring, professional, compassionate, pleasant and friendly. Asked pertinent questions about my progress and did appropriate evaluations. Always encouraged and gave good advice. My wife and I will look forward to having her back for future medical needs.

Verified Google review

Reviews from Google Places for MERCY HOME HEALTH. These are real experiences shared by families and patients.