HOLY REDEEMER HOME CARE-PA

philadelphia, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1973

Key Information

Location & Directions

Address

12265 TOWNSEND RD

PHILADELPHIA, PA

Service Area

This agency serves patients in PHILADELPHIA and surrounding areas in PA.

Patient Satisfaction

5/5
Would Recommend:88%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.94% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
88%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
87%
Completed Surveys
334
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.5%
Flu Vaccination Rate79.5%
Improvement in Walking/Mobility87.3%
Improvement in Bathing87.8%
Improvement in Managing Medications84.8%
Improvement in Getting In/Out of Bed89.1%
Improvement in Breathing91.9%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score79.1%
Health Info Transfer to Provider93.6%
Health Info Transfer to Patient99.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.9
24 reviews
Nikola Sizgorich

Nikola Sizgorich

We used Holy Redeemer Hospice for my dad in the last few months of his life. However, we were incredibly disappointed with them and expected more meaningful help and empathy from a Catholic healthcare organization. It was an incredibly stressful time where they did as little as possible while basically dumping much of the work on overwhelmed family and unpaid friends. Yet they had no problems collecting money and billings for their lackluster and mediocre performance. No one went above and beyond the call of duty. In fact, they seemed rather distant and detached. There are too many silos and bureaucrats in this organization, so it's no wonder Holy Redeemer is having so many financial and operational problems. Archbishop Perez needs to intervene to get them to go back to basics, improve patient care and concern, and refocus on exhibiting their Catholic heritage in all aspects of their duties.

Verified Google review
Ronica Williams

Ronica Williams

I would like to express my heart felt Thanks to Amanda, Megan, Rosa,Terri, Ishatu,Kayla, Tam Kathy,and Ariel for there time,patience,kindness with my Mom. Every question or concern I had was answered. Mom's needs were met with kindness and dignity. These individuals showed understanding kindness and experience. Again Thank you.

Verified Google review
candace mckenna

candace mckenna

If I could give Holy Redeemer negative stars I would. My mother was almost killed by a drunk driver/hit and run in November of 2020 and utilized Holy Redeemer during her recovery. She was left with thousands of dollars of medical debt after what insurance paid. She has been struggling to pay these bills and could not keep up. Holy Redeemer decided to sue my mother instead of going after the jerk who caused the accident and almost killed her. If you are ever in an accident and need care please do everything you can to avoid this place. They are money hungry thieves who will do anything in their power to take what little money you have. Shame on you Holy Redeemer but then again I wouldn’t expect any less from a catholic run organization. Edited to add: the care she received was also less than adequate. These people really have some nerve.

Verified Google review
MG Brody

MG Brody

This review is for Kate McM, HR-Home Care Physical Therapist: Before I begin, I must first apologize to Kate for the lateness of this review. (A few weeks ago, I finished my outpatient physical therapy - another reason I’m late writing this post.). On February 20, 2023, I had a Complete Reverse Shoulder Replacement Surgery of my Right Shoulder. After being discharged, I was approved for home PT/OT. That’s when I had the privilege of having Kate for my home PT/OT. Kate is a wonderful person and a fabulous physical therapist!! She is kind, gentle, considerate, and thorough in her duties. Upon leaving the hospital, I was given this horrible sling that was difficult to adjust and maneuver. Kate was so patient often showing me and my sister (my caregiver) over and over how to get it “just right.” She also showed me how to dress myself, take a shower, get in and out of bed and much more, always finding ways for me to be as comfortable as possible. When I would often forget the exact way to do a particular exercise, Kate was patient and gentle in teaching me again, never becoming frustrated with my slow learning. Thank you so very much, Kate, for all your help!! You are great! We love you!! You’re the best!! You are a huge asset to your agency. Sincerely, Marianne Brody

Verified Google review
Kathy Harrison

Kathy Harrison

I can not say enough about the wonderful care my husband received from both the Home Care Team and the Hospice Care Team. They were just wonderful, so caring and professional to not only my husband but to the rest of us. They kept us updated to their arrival times. The kindness these women gave to my husband and to my daughters and myself was so appreciated.

Verified Google review

Reviews from Google Places for HOLY REDEEMER HOME CARE-PA. These are real experiences shared by families and patients.