IMMEDIATE HOMECARE AND HOSPICE

philadelphia, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Key Information

Years in Operation

31

Location & Directions

Address

3901 W MARKET STREET

PHILADELPHIA, PA

Service Area

This agency serves patients in PHILADELPHIA and surrounding areas in PA.

Patient Satisfaction

2/5
Would Recommend:67%
Rate 9-10:74%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.12% falls with injury

Low rate of falls with injury

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

87% improved in mobility

Based on patient outcomes

Better than average

85% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
67%
Rated 9 or 10 (Excellent)
74%
Team Gave Professional Care
82%
Team Communicated Well
79%
Discussed Medicines & Safety
75%
Completed Surveys
106
8% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care89.2%
Flu Vaccination Rate66.7%
Improvement in Walking/Mobility86.6%
Improvement in Bathing85.2%
Improvement in Managing Medications85.3%
Improvement in Getting In/Out of Bed84.4%
Improvement in Breathing86.7%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score60.9%
Health Info Transfer to Provider71.6%
Health Info Transfer to Patient84.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.7
15 reviews
Fontaine Philips

Fontaine Philips

Run! I wouldn’t put my family in this place if my life depended on it!!!! Faculty super rude Ciara nasty attitude how does she even work there!

Verified Google review
James Tyler

James Tyler

If I could give them a sub par star rating I certainly would, they suck! They transported me from Jeanes hospital in a van or ambulance which should have been retired 20 years ago, road like a piece of junk and I'm sure they charged full price 😡

Verified Google review
Connie Hollenbach

Connie Hollenbach

My mom was on hospice for a year with the agency. Poor communication and scheduling. Had to constantly ask for supplies and were sent inconsistent that I had to go buy supplies for my mom. In the last weeks of her life she developed wounds and we could not get wound supplies delivered. In her last week we expected a daily nurse visit which did not occur and we had to ask to increase her meds for pain with little guidance from the staff. I was very unhappy with the hospice and should have gone with my gut and went with another agency. One positive is the nurses that did come were caring and kind to my mom and tried to get the supplies that were needed. Also after her death no one reached out to acknowledge her passing accept her one nurse. Very disappointed and would not recommended

Verified Google review
Tom Osborne

Tom Osborne

No communication whatsoever about end of treatment. My father is at the same baseline now as he was 7 weeks ago when he got out of rehab. I was so confident and optimistic when they first called to set this up and it's sad we made no progress. Seems like they showed up to get a check. When I expressed my issue they try to "upsell" to get a home health aid in the house for hours at a time everyday.

Verified Google review
peanut wick

peanut wick

They don't show up. My poor gram has been home 10 days and they are full of excuses and an answering machine. She has bed sores and sent her arthritis topical.

Verified Google review

Reviews from Google Places for IMMEDIATE HOMECARE AND HOSPICE. These are real experiences shared by families and patients.