MARSCARE

philadelphia, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1994

Key Information

Website

Not Available

Years in Operation

32

Location & Directions

Address

739 NORTH 24TH ST

PHILADELPHIA, PA

Service Area

This agency serves patients in PHILADELPHIA and surrounding areas in PA.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

89% timely care start

Care started promptly after referral

Better than average

61% improved in mobility

Based on patient outcomes

61% improved in mobility

Based on patient outcomes

65% improved in bathing

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Rated 9 or 10 (Excellent)
12%
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care88.6%
Flu Vaccination Rate66.7%
Improvement in Walking/Mobility61.3%
Improvement in Bathing65.5%
Improvement in Getting In/Out of Bed63.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.0%

Lower is better

Discharge Function Score52.4%
Health Info Transfer to Provider12.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
18 reviews
Jenae C

Jenae C

Horrible experience. This agency has given my mother the run around the entire time when they were supposed to be servicing my aunt. They have a lack of communication with the caregivers and leave the clients with no one. This company sounds like a scam - they do not service the hours yet authorized the hours. I would not recommend this agency for any loved ones.

Verified Google review
Zachary Seward

Zachary Seward

I grew up in Pittsburgh with a bounty of nationally renowned healthcare options, and MarsCare would easily thrive amongst them. I have nothing but positive remarks to give for their employees’ professional nature and prowess. 5/5!

Verified Google review
Manuel Tubens

Manuel Tubens

I've been a client of Mars care for 6 years. My experiences with the staff, and the quality of the service has fallen drastically. I personally don't recommend this agency at all. They're very petty unprofessional people. I wonder how they're still open and they're not trained to I am sorry that I ever got involved in the agency.

Verified Google review
Aliah Lockhart

Aliah Lockhart

They're some good people working there however I've had the worst experience with them and my mother. She encounter bedsores, there was promiscuity in household interaction, untrained workers sent without an overview of my mother case, overworked and frustrated workers and the worst was she has been left alone("I mean no one was at my home "not even my children(teenagers) the nurse just left said it was an emergency) for hours during nurse shift's while I was at work. Currently, figuring out a way to make a formal complaint.. try to resolve with company manger..was unable to get in contact with them and then the figure pointing started with the nursing coordinator towards me even lost two job and had to sit out of grad school for a year because of the stress and incidents from the aid/ nurse staff. The quality of nurses were a roller coaster ride.. Horrific.. again there are some good people however my experience was mostly horrible with a few exceptions..be careful and set up a nanny camera- Honestly. I'm not perfect but it was truly a bad experience and should be noted.

Verified Google review
Patty Martin

Patty Martin

I have great experience with the Marscare company, I have a great caretaker, he is never late or absent, he has made my quality of life so much more acceptable, he goes above his duties to make sure I’m secure and safe! Thank you Marscare!! I think he deserves a bonus! Lol

Verified Google review

Reviews from Google Places for MARSCARE. These are real experiences shared by families and patients.