UPMC HOME HEALTHCARE

seven fields, PAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1995

Location & Directions

Address

300 NORTHPOINTE CIRCLE, SUITE 201

SEVEN FIELDS, PA

Service Area

This agency serves patients in SEVEN FIELDS and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.53% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

79% improved managing meds

Based on patient outcomes

Better than average

83% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
87%
Discussed Medicines & Safety
82%
Completed Surveys
828
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care91.9%
Flu Vaccination Rate65.5%
Improvement in Walking/Mobility83.8%
Improvement in Bathing86.0%
Improvement in Managing Medications78.6%
Improvement in Getting In/Out of Bed86.3%
Improvement in Breathing83.5%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score86.8%
Health Info Transfer to Provider84.5%
Health Info Transfer to Patient94.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2
4 reviews
Scott Gongaware

Scott Gongaware

Have left 3 messages in 3 days for shoulder rehab after UPMC surgery without the decency of a return call. Easy to see why this facility has a poor rating - i guess it is time to move on and accept the longer drive

Verified Google review
Angela Lee

Angela Lee

Totally rude staff. Nobody there at the front staff, then when someone comes out, they're totally incompetent.

Verified Google review
kathleen Cottone

kathleen Cottone

No written review provided

Verified Google review
Jo Buchanan

Jo Buchanan

I had an accident and was in a skilled nursing facility for 1 month. I got daily PT and OT therapy. When I was released to go home they asked which Home Care Service company I would prefer. Since I had been in a UPMC facility which was very good, I decided I would just go for the UPMC Home Healthcare Service. What a disappointment!!. At first I was impressed because they called the Thursday I arrived home and scheduled a nurse to evaluate me that next Monday. The nurse came on time and was very nice and thorough. I really didn't need a nurse or aid's care. All I really needed was a PT and possibly an OT. It's been 3 week now and I still haven't received any Pt therapy. Finally after bugging them daily at the end of the second week, they sent a OT out for an evaluation. Her conclusion was that I need a PT. The PT finally came last Sunday to evaluate me. Over 2 weeks from my arrival home. She recommended that a PT work with me twice a week. Today is Friday and I still haven't seen the Physical Therapist!!!!! I DO NOT recommend UPMC/Jefferson Regional Home Health care. I suspect they are understaffed. I am very disappointed in their lack of service. If you have to depend on them for your ailing parent or relative, FIND A DIFFERENT SERVICE.!

Verified Google review

Reviews from Google Places for UPMC HOME HEALTHCARE. These are real experiences shared by families and patients.