AVEANNA HOME HEALTH

west pittston, PAMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2007

Key Information

Location & Directions

Address

341 WYOMING AVENUE SUITE 2

WEST PITTSTON, PA

Service Area

This agency serves patients in WEST PITTSTON and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.29% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
85%
Completed Surveys
189
32% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate77.2%
Improvement in Walking/Mobility94.2%
Improvement in Bathing95.2%
Improvement in Managing Medications90.4%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing95.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score82.8%
Health Info Transfer to Provider74.8%
Health Info Transfer to Patient96.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
6 reviews
Michelle Kreski

Michelle Kreski

If I could give 0 stars I would , this business had me waiting on a caregiver to become available in my area, for my level 3 autistic child, 2-3 months later, I called to be updated, my insurance company informed me that that was not the case, My daughter was never on a list. How cruel I pray nobody entertains this business , Hopefully, they’ll be closing soon and I pray everybody who works their lacks integrity, like their supervisors

Verified Google review
Francis E. Lawrence

Francis E. Lawrence

They came across as an agency, West Pittston group, that's quick to tell the VA okay for the $$$$$$$ then find out the patient does not live in their "BACKYARD" which triggers a "WHOOPS" how do we get out of this one. Now, the state of confusion starts, agency first call, person #1, "coming on Friday" then another call person #2 "coming on Thursday or Saturday". Healthcare is not a game show, "what's behind door #1 etc" then they tell the VA get another agency. Conclusion, they have a limited number of miles they want to travel. If you are not within their accepted range they just don't care about helping people in need of healthcare. Travel 20+ min. (13 mi) Via PA-92 N and PA-292 to my location.

Verified Google review
Janet Gromel

Janet Gromel

These people are very dedicated to the people they care for

Verified Google review
Lisa Smith

Lisa Smith

My mother had a surgery on September 3 and has not had one therapist come to her home. We are now on 8 days with NO THERAPY AND NO CALLS. This service is a joke. Nothing short of elder abuse!!

Verified Google review
phyllis bowman

phyllis bowman

The nurse Nicole who comes here is a liar. She called last night and said that she was coming today but she was supposed to had came Wednesday and she tried to say that she didn't say that. She's still a young little girl nurse so I expect that from her. The other incident that happened was that one of there occupation therapy is racist so I told him to leave our house and don't come back, so I called the office and they said that he told a different story and he was upset after I told him to leave. What ever happened to the customer is always rught?.... Needless to say that this company don't care about there clients only themselves.

Verified Google review

Reviews from Google Places for AVEANNA HOME HEALTH. These are real experiences shared by families and patients.