BAYADA HOME HEALTH CARE, INC.
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1996
Key Information
Location & Directions
Service Area
This agency serves patients in WILKES BARRE and surrounding areas in PA.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1% falls with injury
Low rate of falls with injury
91% improved in mobility
Based on patient outcomes
91% improved in mobility
Based on patient outcomes
92% improved in bathing
Based on patient outcomes
85% improved managing meds
Based on patient outcomes
88% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Karma
No written review provided
Ali
I've used several agencies for my son. Hands down Bayada is the best. They provide more training and have great communication. We have several part time nurses and our scheduler Michelle is always on top of everything. We have also have some really great nurses over the years. I appreciate everyone in the office who keeps things running.
Luke Whitaker
It's rocking, you won't get a better nurse than Rosemary.
Jason Ludu
Horrible service. No one wants to work nor do anything right.
Kelli M Bray
Lose the attitude & be honest Wendy. It is hard enough to navigate the health care needs of our elderly parents but then add an attitude to an employee makes things more difficult. My mother receives services from Bayada, and for some odd reason she was dropped from the schedule. No reason given. When I finally called Wendy gave me many reasons why my mom could have been cut from services. Instead of Wendy telling me she did not know, she had to throw out several examples. This just made me irritated. Long story short, BAYADA home health care is lacking in their customer service area. The office staff needs to be trained how to treat & speak to patients.
Reviews from Google Places for BAYADA HOME HEALTH CARE, INC.. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(570) 883-5700Years in Operation
30
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov