UPMC HOME HEALTHCARE

williamsport, PAMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1966

Location & Directions

Address

1100 GRAMPIAN BLVD, FOUR SOUTH

WILLIAMSPORT, PA

Service Area

This agency serves patients in WILLIAMSPORT and surrounding areas in PA.

Patient Satisfaction

4/5
Would Recommend:75%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.18% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

88% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
79%
Completed Surveys
528
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.3%
Flu Vaccination Rate65.1%
Improvement in Walking/Mobility83.5%
Improvement in Bathing86.1%
Improvement in Managing Medications82.3%
Improvement in Getting In/Out of Bed87.6%
Improvement in Breathing88.2%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score84.3%
Health Info Transfer to Provider83.7%
Health Info Transfer to Patient93.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
38 reviews
Brandi Root

Brandi Root

I was on the psych unit for a few days and the staff was always attentive and compassionate with me while I was struggling. The one staff member, Logan, gave a really great group about depression and he helped me feel comforted when I was feeling really bad about certain things. Alex helped me feel understood and I could relate to him, he never made me feel like I was left out or awkward. I didn't get the other two RN's names (horrible memory) but they always came in a pair and whenever I saw them, I instantly felt at home and relaxed. Incredible staff who genuinely care about what you're struggling with and help with accomodations for your needs. (The one RN gave me fidget toys because I needed a distraction and they're still in my pocket everywhere I go) Thank you so much to the amazing staff and doctors who treated me while I was there, every single person on the 5th floor unit was incredible in their own ways, extremely grateful I got to work with such a terrific team!

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Brandan Heivly

Brandan Heivly

Don’t go see dr.mitra. Worst plastic surgeon I’ve seen. Tells you to go back to work before you are healed and doesn’t care about how it feels. Just wants to send people back to work and get you out. Worst dr I’ve seen.

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Cindy Parrish

Cindy Parrish

My father was in the ICU this past February. The staff was great! Our nurse, Dan, was so kind and helpful. He even comforted me when I broke down when we finally made the decision to take dad off life support. It's not often you find a staff member that cares as much as he did. His kindness was much appreciated. The doctor was very informative and explained my father's condition in terms we could understand to help us make decisions about his care. While dad was in the ICU, his wife was also admitted on the 7 tn floor, she has dementia and dad was her care giver. So they took care of her while we tried to figure out where she could go after dad passed. My 95yo grandmother was also admitted at the same time on the 6th floor. Every staff member we dealt with was amazing. From the nurses to doctors to the clergy. When my dad passed they didn't rush us out. Let us take our time to say goodbye and grieve. That was so appreciated. Highly recommend this hospital.

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Anne Vilello

Anne Vilello

Only negative reaction is with sleep center, both techs who assisted me were very professional, courteous. Too long for sleep test, and extremely long for report. It's been 7 months since initial consultation and 7 weeks waiting for sleep test results.

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Caroline Wineberg

Caroline Wineberg

I love going to Devine hospital lab. Especially because they have Saturday hours and I can get labs done then rather than trying to rush somewhere after work. The staff is very friendly and great at their job. I've been going to them for almost 2 years now and for 2 pregnancies (yes within that two year span 😉) and I have never had an issue with any of the staff. Now and then there is a long wait but it's worth it.

Verified Google review

Reviews from Google Places for UPMC HOME HEALTHCARE. These are real experiences shared by families and patients.