CONDADO HOME CARE PROGRAM INC

hato rey, PRMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1976

Key Information

Years in Operation

50

Location & Directions

Address

186 CALLE JUAN P DUARTE

HATO REY, PR

Service Area

This agency serves patients in HATO REY and surrounding areas in PR.

Patient Satisfaction

4/5
Would Recommend:90%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.14% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

86% improved in bathing

Based on patient outcomes

Better than average

82% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
98%
Team Communicated Well
90%
Discussed Medicines & Safety
77%
Completed Surveys
58
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate56.3%
Improvement in Walking/Mobility89.3%
Improvement in Bathing86.3%
Improvement in Managing Medications81.7%
Improvement in Getting In/Out of Bed94.8%
Improvement in Breathing94.9%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score63.6%
Health Info Transfer to Provider93.9%
Health Info Transfer to Patient99.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Antonio Navales

Antonio Navales

They are extremely irresponsible. I have been trying to coordinate physical therapies for three weeks, which have already been approved, and nobody knows anything about it. They put me on hold twice, and still nothing.

Verified Google review
Gaby Collazo

Gaby Collazo

A patient left without services all weekend. After being discharged from a uroscopy. Left without a change of bag, nurse's services, or an emergency phone number.

Verified Google review
José Montalvo

José Montalvo

Ms. Iris Berrios provided us, the caregivers and family members, with a detailed evaluation and invaluable information. Her knowledge and dedication to her work are evident in the excellent service. Therapist Carlos Bonet is effective, kind, and knowledgeable, resulting in a noticeable recovery for my father. They are a great team.

Verified Google review
Yes Sunshine

Yes Sunshine

No written review provided

Verified Google review

Reviews from Google Places for CONDADO HOME CARE PROGRAM INC. These are real experiences shared by families and patients.