METRO PAVIA @ HOME- MAYAGUEZ

hormigueros, PRMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1978

Key Information

Website

Not Available

Years in Operation

48

Location & Directions

Address

PLAZA MONSERRATE IV CARR 345 KM 2.1 INT CARR PR 2

HORMIGUEROS, PR

Service Area

This agency serves patients in HORMIGUEROS and surrounding areas in PR.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.4% falls with injury

Low rate of falls with injury

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

97% improved in mobility

Based on patient outcomes

Better than average

100% improved in bathing

Based on patient outcomes

Better than average

100% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
90%
Team Communicated Well
82%
Discussed Medicines & Safety
76%
Completed Surveys
225
36% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate15.4%
Improvement in Walking/Mobility97.1%
Improvement in Bathing100.0%
Improvement in Managing Medications100.0%
Improvement in Getting In/Out of Bed100.0%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score62.5%
Health Info Transfer to Provider98.4%
Health Info Transfer to Patient96.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
6 reviews
Melissa Rivera

Melissa Rivera

I'm not giving it zero stars because that option isn't available. They never answer the phone. There's absolutely no patient support.

Verified Google review
Denise Castle

Denise Castle

Just started with them so let's see how it goes. Update They work hard but have alot of patients overall the experience was good

Verified Google review
J Ortiz

J Ortiz

No written review provided

Verified Google review
BF

BF

Thank you, Mrs. Jenette, for your assistance. I am very grateful.

Verified Google review
Robert Ramos

Robert Ramos

They don’t answer my calls. It’s frustrating, that a client is forfeited care.

Verified Google review

Reviews from Google Places for METRO PAVIA @ HOME- MAYAGUEZ. These are real experiences shared by families and patients.