RYDER HOMECARE PROGRAM

humacao, PRMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1974

Key Information

Years in Operation

52

Location & Directions

Address

355 FONT MARTELO AVE

HUMACAO, PR

Service Area

This agency serves patients in HUMACAO and surrounding areas in PR.

Quality Highlights

Based on CMS quality data

0.4% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

82% improved in breathing

Based on patient outcomes

Better than average

95% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
93%
Team Communicated Well
83%
Discussed Medicines & Safety
91%
Completed Surveys
23
6% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care95.0%
Flu Vaccination Rate37.0%
Improvement in Walking/Mobility88.7%
Improvement in Bathing91.6%
Improvement in Managing Medications53.5%
Improvement in Getting In/Out of Bed90.1%
Improvement in Breathing82.2%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score49.3%
Health Info Transfer to Provider85.1%
Health Info Transfer to Patient99.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
144 reviews
Jenna White

Jenna White

I had a great pregnancy experience at Ryder, from early appts to nice employees all the way to the birth of my baby boy. They knew my name by heart and never judge me for being from the states. I just had a c section Jan 9th. All the doctors and nurses were very helpful with everything. From the start of my birth process to the operation to post operation to recovery. The nursery helped out a lot with bathing and daily check ins with my baby. They would bath feed and help with my 1 day old baby. Dra. Maldonado is a very good OBGYN. She cares about her patients and really cares which makes me feel like she loves her job. 10 out of 10. Great hospital on the island. Thank you for everything!!!!

Verified Google review
Zippe Doodah

Zippe Doodah

Absolutely disgusting treatment of their patients. They are neglectful arrogant and do NOTHING to help their patients. All of the nurses and doctors here need to lose their license. This hospital is ridiculous. WORST experience. PLEASE DO NOT bring your family here unless you want to be completely ignored and treated like your life doesn’t matter.

Verified Google review
Manny G

Manny G

first impressions very very clean. Based on old reviews I was expecting the worse (dirty, old machines, horrible staff). Anyway I can tell you none of that exist in the intensive care section. The staff here really try to make you feel at ease. We may not always get the outcome we are looking for but please respect the process. Staff here are working really hard, so if we are visitors or patients let's respect them & take time out to thank them. I know I will .

Verified Google review
Kevin Vela

Kevin Vela

Even thou this Hospital is running better after several monster hurricanes and its parking garage is conveniently close & spacious it can improve in some areas like when you register to come into the bldg. The line of guest is long at times while one receptionist signs you in her log book or computer. Because that's the last thing you need to do when your trying to do your business with a certain amount of time that you have. My suggestion to that would be to have more than on receptionist when it gets busy and prevents that back-up line of people at the entrance of the hospital which doesn't look too professional. My other issue with this hospital is the lack of a comfortable waiting room for guests who are not allowed to go in the hospital for whatever reason. You only have 3 uncomfortable benches right at the entrances together with the line of people who are trying to come in the hospital. It is a mish-mash of people in a line with others who have 2 wait on those 3 benches provided by the hospital. They need to have a better and more comfortable waiting area and registration line as a Memorial Hospital!

Verified Google review
Wanda Galloza

Wanda Galloza

Long wait time just like every patient said ... The trash can can use some cleaning ... And the employees can speed this up there's not even much patients... I believe retraining will be good patients time should be considered valuable... God bless sos this place is more then cold its extremely cold cafeteria is the worst place to be in its at least 60 degree inside and maybe less. Walked the the Hallways and irs also cold. Energy abuse i see in Puerto Rico's business. They need to work more talk less ... It gets better more then three hours waiting... This is ridiculous... NO ATM MACHINES IF YOU'RE TRAVELING NO ATM FOR AMERICAN BANKS LIKE CHASE BANK OF AMERICA EXT. NO ATM WHAT'S SO EVER NEARBY...

Verified Google review

Reviews from Google Places for RYDER HOMECARE PROGRAM. These are real experiences shared by families and patients.