FIRST HOME CARE CENTER INC.

mayaguez, PRMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1986

Key Information

Website

Not Available

Years in Operation

40

Location & Directions

Address

CALLE MCKINLEY OESTE 96

MAYAGUEZ, PR

Service Area

This agency serves patients in MAYAGUEZ and surrounding areas in PR.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.2% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
94%
Team Communicated Well
86%
Discussed Medicines & Safety
82%
Completed Surveys
142
10% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care88.0%
Flu Vaccination Rate20.1%
Improvement in Walking/Mobility93.6%
Improvement in Bathing95.7%
Improvement in Managing Medications95.6%
Improvement in Getting In/Out of Bed97.5%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.2%

Lower is better

Discharge Function Score65.5%
Health Info Transfer to Provider84.6%
Health Info Transfer to Patient97.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
4 reviews
jose leclerc

jose leclerc

The nursing service deserves 5 stars or more, but some case managers are inefficient, discourteous, and unprofessional, damaging the reputation of a company that has provided good service for many years. JALC.

Verified Google review
Armando Olivieri

Armando Olivieri

The phones don't work

Verified Google review
Ana Belia Torres Pacheco

Ana Belia Torres Pacheco

No written review provided

Verified Google review
Yesmin Rodriguez

Yesmin Rodriguez

No written review provided

Verified Google review

Reviews from Google Places for FIRST HOME CARE CENTER INC.. These are real experiences shared by families and patients.