SALUD INTEGRAL EN LA MONTANA INC

naranjito, PRMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2007

Key Information

Years in Operation

19

Location & Directions

Address

CARR 164 KM 0.2

NARANJITO, PR

Service Area

This agency serves patients in NARANJITO and surrounding areas in PR.

Patient Satisfaction

3/5
Would Recommend:71%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.36% falls with injury

Low rate of falls with injury

Better than average

96% timely care start

Care started promptly after referral

Better than average

75% improved in mobility

Based on patient outcomes

75% improved in mobility

Based on patient outcomes

71% improved in bathing

Based on patient outcomes

67% improved managing meds

Based on patient outcomes

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
71%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
91%
Team Communicated Well
84%
Discussed Medicines & Safety
81%
Completed Surveys
122
28% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.4%
Flu Vaccination Rate5.8%
Improvement in Walking/Mobility74.9%
Improvement in Bathing71.2%
Improvement in Managing Medications66.7%
Improvement in Getting In/Out of Bed66.9%
Improvement in Breathing68.4%
Pressure Ulcer Rate2.2%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score39.7%
Health Info Transfer to Provider52.7%
Health Info Transfer to Patient94.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
46 reviews
Karla Llopiz

Karla Llopiz

Dr. Benjamin, who was on duty at 1 a.m. today, needs to work on how he treats people, especially when they're bringing him food at 1 a.m. from Bayamón to Naranjito. Snatching food from someone who was just doing their job, simply because he didn't know how to give instructions, was completely out of line. It's no surprise the hospital has a 2.8-star rating with such arrogant and rude people like that doctor working there. TERRIBLE. P.S. THE BEACHES BELONG TO THE PEOPLE, GRINGO GO HOME.

Verified Google review
Gabriel Diaz

Gabriel Diaz

I like the way that there lay out is but I been wait for 3 hours just to get my fracture foot x-ray…..

Verified Google review
N R

N R

I'm giving one star because there's no other option. This center is useless. Terrible service, we asked for employees. Terrible customer service. They don't answer calls. Their call center also never gets through to the office staff. What a shame for the people of Naranjito.

Verified Google review
Lope PR

Lope PR

The service in the emergency room is terrible. The wait is absurd; you wait for hours to be seen. While patients have been waiting for hours to be called by the doctor, he's seen calmly chatting with the security guard. It's a complete lack of consideration for the patients who have been waiting for hours. It's pathetic that many end up leaving without having been seen and seeking care at another health center. To make matters worse, they make you go through three or four offices before and after the doctor, and it takes them ages to call you in either.

Verified Google review
wendy avila

wendy avila

Trying to locate anyone that can tell us the condition of our parents in Naranjito PR 0017! we are desperate to find out if roads are passable up the mountain!!

Verified Google review

Reviews from Google Places for SALUD INTEGRAL EN LA MONTANA INC. These are real experiences shared by families and patients.