HOSPITAL METROPOLITANO DR PILA HOME CARE
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1970
Key Information
Location & Directions
Service Area
This agency serves patients in PONCE and surrounding areas in PR.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0% falls with injury
No patients experienced falls with major injury
97% improved in mobility
Based on patient outcomes
97% improved in mobility
Based on patient outcomes
91% improved in bathing
Based on patient outcomes
91% improved managing meds
Based on patient outcomes
100% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Julio Rodriguez
*Ambulatory services fair No a/c *Overcrowded waiting room have to wait long time
Esthermarie Batista-Mion
Choose another hospital if you can help it. Worse patient care. If the doctor at the emergency room if Herrera, please get in the car and keep driving.
David Borrero
Worst ambulatory service ever experienced. I waited six and a half hours for an x ray authorization. My appointment was at 9 a.m. I could see the doctor at 4 p.m. It's not a good service to have many people waiting so many hours.
In Hoc Signo Vinces
Took my dad, 88, to the ER at 1:00 AM for complications from high blood pressure. Staff took his insurance information and vitals and then waited five hours. About five persons in ER waiting. My dad felt better around 6:00 AM, so we left. Never saw the physician on duty and all he needed was a new prescription. Arguably, this hospital needs to be shutdown for the good of the people in Ponce.
Joe Moore
Horrible! Incompetent! They forgot we were even a patient in the emergency area for over 5 hours and lost all the charts! Update....going from one star to three If you make it past the emergency room....things get better. Most of the doctors and staff were great and had no problem talking and explaining everything to me. Once admitted there was only one issue with one of the night doctors. Unfortunately the emergency room is one of the main reasons you have to go to the hospital.....this emergency room experience was horrible.....just keep that in mind if you have to come here!
Reviews from Google Places for HOSPITAL METROPOLITANO DR PILA HOME CARE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov