BEST OPTION HEALTHCARE PUERTO RICO

san juan, PRMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2017

Key Information

Years in Operation

9

Location & Directions

Address

359 DE DIEGO AVENUE SUITE 201

SAN JUAN, PR

Service Area

This agency serves patients in SAN JUAN and surrounding areas in PR.

Patient Satisfaction

3/5
Would Recommend:81%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.3% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

98% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
91%
Team Communicated Well
81%
Discussed Medicines & Safety
73%
Completed Surveys
137
11% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.3%
Flu Vaccination Rate11.2%
Improvement in Walking/Mobility93.0%
Improvement in Bathing97.9%
Improvement in Managing Medications92.8%
Improvement in Getting In/Out of Bed88.5%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score40.4%
Health Info Transfer to Provider99.2%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
42 reviews
Angeline Rodriguez

Angeline Rodriguez

Worst than having nothing, for them your a dollar sign with legs

Verified Google review
ICEBE SEVILLA

ICEBE SEVILLA

Very nice place to eat at anytime of the day. Familiar and business ambiance. Very good personnel and the owners as well

Verified Google review
Oscar Project Films

Oscar Project Films

Very nice

Verified Google review
Teresita Jimenez

Teresita Jimenez

If you are prescribed intravenous antibiotics, be prepared to wait 76 hrs for the service to start! I am sure the reason is not because your medical insurance takes a long time for approval. I called 24 hrs after the order was placed and neither my primary insurance which is Medicare, my complimentary , United Healthcara and my prescription insurance Haven’t heard anything from Best Option. You need a lot of patience and hope that you don’t have an emergency.!

Verified Google review
Rosa Rivera

Rosa Rivera

Waiting 18 hours to receive the service of IV antibiotics.....just wandering when they will arrive. This is just the beginning and doesn't look good.

Verified Google review

Reviews from Google Places for BEST OPTION HEALTHCARE PUERTO RICO. These are real experiences shared by families and patients.