CMS HOME CARE METRO LLC

san juan, PRMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2016

Key Information

Years in Operation

10

Location & Directions

Address

LAS VISTAS SHOPPING CENTER VILLAGE

SAN JUAN, PR

Service Area

This agency serves patients in SAN JUAN and surrounding areas in PR.

Patient Satisfaction

3/5
Would Recommend:78%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.09% falls with injury

Low rate of falls with injury

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

84% improved in mobility

Based on patient outcomes

Better than average

89% improved in bathing

Based on patient outcomes

Better than average

87% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
78%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
89%
Team Communicated Well
82%
Discussed Medicines & Safety
72%
Completed Surveys
155
9% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate47.7%
Improvement in Walking/Mobility83.5%
Improvement in Bathing89.5%
Improvement in Managing Medications87.1%
Improvement in Getting In/Out of Bed86.0%
Improvement in Breathing96.2%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.1%

Lower is better

Discharge Function Score61.4%
Health Info Transfer to Provider59.7%
Health Info Transfer to Patient95.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
4 reviews
Ana M. Rodriguez

Ana M. Rodriguez

The staff are very friendly and the equipment arrives on time.

Verified Google review
Alfredo A. O.

Alfredo A. O.

No written review provided

Verified Google review
Denys Centeno

Denys Centeno

No written review provided

Verified Google review
joseph johnson

joseph johnson

CMS Bayamon doesn't even have a phone number listed. They don't even turn the phone on for someone to call. That's bad.

Verified Google review

Reviews from Google Places for CMS HOME CARE METRO LLC. These are real experiences shared by families and patients.