NURSE ON CALL

lincoln, RIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Location & Directions

Address

640 GEORGE WASHINGTON HIGHWAY

LINCOLN, RI

Service Area

This agency serves patients in LINCOLN and surrounding areas in RI.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:86%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.2% falls with injury

Low rate of falls with injury

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

91% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

94% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
86%
Team Gave Professional Care
90%
Team Communicated Well
90%
Discussed Medicines & Safety
82%
Completed Surveys
227
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.8%
Flu Vaccination Rate63.6%
Improvement in Walking/Mobility91.0%
Improvement in Bathing92.2%
Improvement in Managing Medications94.3%
Improvement in Getting In/Out of Bed92.2%
Improvement in Breathing92.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score81.0%
Health Info Transfer to Provider65.4%
Health Info Transfer to Patient93.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.8
5 reviews
Amanda Auble

Amanda Auble

Providers, just say no to this agency, they will drop your patients in a heartbeat with no care to help fix issues. They dont care about the patient, just the $$$

Verified Google review
Eric Paz

Eric Paz

It’s only be a month sure, but they never miss a beat with me. I like it!

Verified Google review
Ashley Hawkins

Ashley Hawkins

No written review provided

Verified Google review
Rick Shiflett

Rick Shiflett

No written review provided

Verified Google review
Ginny Izzo

Ginny Izzo

I gave it one star because we loved Shelly McKenna as a nurse. The scheduling office is terrible. The schedule for the appointments are constantly changed. The nurses call unexpectedly to cancel. The nurses call at 12:00 to come in 30 minutes. Totally unacceptable ! We needed a reliable company to take care of my mom’s vital signs twice a week. The scheduling office didn’t even know the nurse canceled on her and didn’t even know who was the last nurse that saw her. I do not recommend this company to anyone.

Verified Google review

Reviews from Google Places for NURSE ON CALL. These are real experiences shared by families and patients.