NURSING PLACEMENT HOME HEALTH CARE SERVICES

pawtucket, RIMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1999

Key Information

Years in Operation

27

Location & Directions

Address

588 PAWTUCKET AVENUE

PAWTUCKET, RI

Service Area

This agency serves patients in PAWTUCKET and surrounding areas in RI.

Patient Satisfaction

3/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.44% falls with injury

Low rate of falls with injury

Better than average

99% improved in mobility

Based on patient outcomes

Better than average

99% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

100% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
86%
Team Communicated Well
83%
Discussed Medicines & Safety
81%
Completed Surveys
286
24% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care98.2%
Flu Vaccination Rate78.7%
Improvement in Walking/Mobility98.6%
Improvement in Bathing90.7%
Improvement in Managing Medications91.1%
Improvement in Getting In/Out of Bed95.4%
Improvement in Breathing100.0%
Pressure Ulcer Rate0.5%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score73.6%
Health Info Transfer to Provider95.2%
Health Info Transfer to Patient99.4%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.4
27 reviews
M DaM-C

M DaM-C

I am so glad to have been referred here, my experience with the Nursing and Physical Therapy intake reps were great despite my initially thinking I didn't need the service. It was admittedly bumpy at first but it wasn't due to any errors on their end. I have to say a heartfelt Thank You to my PT Andrea who was amazing and motivating ⭐... I hope I can find a trainer with the same spirit to whip me into shape. I am making good use of the band!! I strongly recommend this team, after any surgery or medical procedure.

Verified Google review
Landon Costello

Landon Costello

I cannot speak for any of the nursing or AIDS because my father only had therapy services through nursing placement. Luckily, I did not read reviews before going with this agency. My father and myself had nothing but great experience with his therapy team. I am surprised to see the negative comments about Rich Cooke as he was the evaluating therapist. He was respectful, promp and I did not see an ounce of rudeness. Scheduling was easy and everyone came when they said they would arrive. I will absolutely use nursing placement in the future

Verified Google review
Jennifer Bennett

Jennifer Bennett

Diane V and everyone who has come to do evaluations here have been awesome so far greatly appreciated and informative love you guys especially with your overbooked schedules you still have the empathy and patience to explain to the client with distinct differences and individualization to form a personal care plan thank you so much

Verified Google review
Patty Mac

Patty Mac

If I could give a zero, I would’ve!! This agency is horrible, very unprofessional and not caring at all!! They scheduled two appointments for a home visit. Both the nurse and therapist blew off the appointments without a call!!! We called the therapist Rich Cooke after waiting for 45 minutes and he instructed us that the agency cancelled because the patient needs to be seen by his primary doctor first. We were never notified of this which is very unprofessional!! To top it off, Rich Cooke hung up the phone on us!! Unbelievably rude!! We called Home Health and Hospice and were greeted by two rude staff members!! The rep said she called the patients doctor to confirm he has an upcoming appointment. She came back on the line to say she spoke to the doctor’s office and no appointments were made! When I asked to make a 3-way call she said “it doesn’t matter, you don’t have appointments scheduled anyways “. As soon as I connected the call, she hung up!! I spoke to doctors office, the lady lied because they have all incoming calls recorded with phone number! The doctors office confirmed the agency never called!!Wow!!! If you love whomever you’re considering to opt with this agency, please don’t!! They’re all miserable!! The staff, therapists and nurse are very unprofessional and I wouldn’t want them taking care of my loved one!!! Just don’t do it!! We’re looking for another agency asap!!

Verified Google review
Jessyca Bryant

Jessyca Bryant

I plan on calling Department of Health. My mother's CNA left her at a doctor's appointment, verbally abused my mother, and leaves red marks on my mother from scrubbing too hard when washing; and now it is my mother's fault. I have never seen a homecare place that lets their employees get away with so much. Oh and the CNA has had multiple complaints and just so happens to be great friends with the boss.....Hmmm seems like a win for the CNA and a horrible loss for their clients!!! Run far from this company!

Verified Google review

Reviews from Google Places for NURSING PLACEMENT HOME HEALTH CARE SERVICES. These are real experiences shared by families and patients.