BAYADA HOME HEALTH CARE INC

providence, RIMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 2001

Location & Directions

Address

260 WEST EXCHANGE STREET, SUITE 1

PROVIDENCE, RI

Service Area

This agency serves patients in PROVIDENCE and surrounding areas in RI.

Patient Satisfaction

5/5
Would Recommend:86%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.15% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in bathing

Based on patient outcomes

Better than average

86% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
93%
Team Communicated Well
92%
Discussed Medicines & Safety
85%
Completed Surveys
341
32% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care80.1%
Flu Vaccination Rate61.4%
Improvement in Walking/Mobility88.4%
Improvement in Bathing88.1%
Improvement in Managing Medications85.7%
Improvement in Getting In/Out of Bed89.4%
Improvement in Breathing89.9%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score75.4%
Health Info Transfer to Provider72.4%
Health Info Transfer to Patient96.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.9
11 reviews
Anne Marie

Anne Marie

Outstanding in-home physical therapy from Jared and Jennifer following surgery. My initial contact, Sophia, was kind and helpful.

Verified Google review
Nicolae Smith

Nicolae Smith

So far so good I have a CNA from Bayada Take care, my wife her name is Silvia and she’s phenomenal. She’s communicative. Treat my wife like her sister in time to work like I said so far. It’s very good.

Verified Google review
Hans stuting

Hans stuting

Can I give no stars? My review is exactly like the rest of them under this company, would not recommend what so ever! Majority of the nurses have been great and this review is strictly in terms of the management over the nurses. My handicapped mother has been left home alone multiple times when this company said they would provide care ( and even signed a contract saying this care would be there !! ). Now I am forced to take more time off of work after already taking 3 months off from work. Do yourself a favor and seek out another company. - A very unhappy client

Verified Google review
Island Girl

Island Girl

I’m not sure where to even start. I was assigned to Bayada after a surgery because I had a drainage tube and needed further help with home PT and a few other things. I saw the intake nurse, Nicole, and she was lovely. A few days later I met my nurse, Karen, and she was also so lovely. I really liked her and felt I was in super good hands. Then I was literally ghosted. I had care set up for as little as one time per week up to every other day dependent on how the visits went, with a review after 30 days. As of right now other than the one visit from Karen I’ve had NO CARE. My texts and calls have gone unanswered. The wound care bandages she said she ordered have not shown up. I’m not sure how this ended up like this, but it has. My surgeon is setting me up with a new company. This is my second experience with post op home care and my first experience with Bayada. I would not recommend this company in the slightest. The nurses were nice but that doesn’t help if they don’t show or return your messages. I’m now 3 weeks post op and have had no care. My family and I are distraught over this. My surgeon is upset because I developed an infection around the drainage tube that would’ve been caught much sooner with proper care. We were relieved and grateful to have help. Little did we know. *** In response to the comment you left to reach out, I already have. Months ago. You took zero accountability and then gave me an attitude when I requested to be immediately discharged so I could get in with a new company. I was told it would be sorted immediately and it took you weeks. When I’d call to check on the status of the discharge you guys were so rude and condescending to me. I have no idea, based on the countless reviews I’ve read, how this place is even open and running. You’re playing with people’s lives, livelihood and wellness, and it’s a dangerous game.

Verified Google review
Coral Magiera

Coral Magiera

What a joke! Leaving a 90 year old women alone for 72 hours. No phone call on duty “manager” will not allow my to talk to any superior. She basically said call the rescue and let the hospital deal with it, it will be faster 🤬

Verified Google review

Reviews from Google Places for BAYADA HOME HEALTH CARE INC. These are real experiences shared by families and patients.