PROSPECT CHARTERCARE HOME HEALTH AND HOSPICE, LLC

providence, RIMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Key Information

Years in Operation

39

Location & Directions

Address

50 MAUDE STREET

PROVIDENCE, RI

Service Area

This agency serves patients in PROVIDENCE and surrounding areas in RI.

Patient Satisfaction

3/5
Would Recommend:75%
Rate 9-10:85%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.32% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

84% improved in bathing

Based on patient outcomes

Better than average

83% improved managing meds

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
75%
Rated 9 or 10 (Excellent)
85%
Team Gave Professional Care
92%
Team Communicated Well
81%
Discussed Medicines & Safety
84%
Completed Surveys
173
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care97.5%
Flu Vaccination Rate74.9%
Improvement in Walking/Mobility88.0%
Improvement in Bathing84.4%
Improvement in Managing Medications82.8%
Improvement in Getting In/Out of Bed88.2%
Improvement in Breathing86.8%
Pressure Ulcer Rate0.4%

Lower is better

Falls with Major Injury0.3%

Lower is better

Discharge Function Score81.7%
Health Info Transfer to Provider68.6%
Health Info Transfer to Patient77.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.8
4 reviews
Glen Turner

Glen Turner

Amazing nurses I have had them coming to do wound care and bandage changes for about 6 months because I’ve had 4 separate procedures during that time. I am extremely happy with the nurses. The office not so much they were hard to contact a few times but I think it’s because they had some changes going on but I highly recommend them

Verified Google review
Jovanny Adorno

Jovanny Adorno

horrible experience my appointment was at 2.30 and left at 4 with no service at the end when i was leaving they came out to call my name but i had to go already i work full time i left early to be there on time but i ran out of time i had to go pick my daughter up horrible changing my dr for sure

Verified Google review
Wendy Moricas

Wendy Moricas

The physical therapist and PTA that came to our home for my husband was patient, kind, and knowledgeable. Took great care of my husband after he had surgery.

Verified Google review
Kaylee Kanis

Kaylee Kanis

Caring and knowledgeable staff. Pretty much all of the RNs and physical therapists have been with the company for 10+ years!

Verified Google review

Reviews from Google Places for PROSPECT CHARTERCARE HOME HEALTH AND HOSPICE, LLC. These are real experiences shared by families and patients.