MUSC HEALTH AT HOME BY BAYADA-CONWAY

conway, SCMedicare Certified
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Medicare Certified agency provider

- ownership

Certified since 2018

Location & Directions

Address

1300 SOUTH CAROLINA HIGHWAY 544

CONWAY, SC

Service Area

This agency serves patients in CONWAY and surrounding areas in SC.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.33% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
84%
Completed Surveys
354
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care87.8%
Flu Vaccination Rate38.0%
Improvement in Walking/Mobility91.8%
Improvement in Bathing95.7%
Improvement in Managing Medications91.0%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing96.6%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score73.0%
Health Info Transfer to Provider72.5%
Health Info Transfer to Patient85.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.3
6 reviews
Debbie Bigham

Debbie Bigham

They never showed up. The person assigned to my case for my child. Could not get it together.

Verified Google review
Christine Salaterski

Christine Salaterski

Awful experience. Never same providers or clinicians . They call you for everything eight times . Cannot find their way to your home …. Not engaged with patient because no consistency . I’m a nurse 37 years with very ill husband . I would never recommend this home health service . My husband fell with provider present no notation of the fall and she signed him off her service . Who does that ? Ridiculous

Verified Google review
steve rose

steve rose

The nurse I had for over a year was great. The help I received from the Conway/ Myrtle Beach office was terrible it was their way or the hwy . They wanted to change my nurse or be referred to another company . Their way or the hwy

Verified Google review
Bill Paul Jr

Bill Paul Jr

Hands down Bayada Home Health are AWESOME! As a Stage 3 Colon Cancer Survior they have gone beyond the call of duty. It amazes me with the level of expertise each of the entire Staff have shown me from the Nurses to PT and OT they are #1 in my book. I highly recommend this group to anyone facing life changing circumstances. Bill Paul Florence SC

Verified Google review
Rebecca H

Rebecca H

I’m had to recently use MUSC Health at Home by BAYADA starting 06/23/2022-08/25/2022. I had the best experience w/ the Nurse, LPN & OT. Never had to have Home Health before until then & everyone was so caring at all times. This was the 1st time ever having to use home health so needless to say I was very nervous etc. Definitely do not have 1 complaint about them. Will most definitely refer this company to anyone I hear that needs to use Home Health. Recently 11/02/2022 my surgeon wanted me to start OT/PT again. I immediately told him I wanted to use Bayada again. Not a problem w/ my referral both times & always got a call the day of referral or next morning. Also the RN’s, LPN, PT & OT most also definitely call you in a timely manner. They also always stay in touch w/ you all the time. Again, I couldn’t ask for a better experience & if you need a Home Health company to use most definitely use Bayada you won’t be disappointed. Thanks again BAYADA!!

Verified Google review

Reviews from Google Places for MUSC HEALTH AT HOME BY BAYADA-CONWAY. These are real experiences shared by families and patients.