CENTERWELL HOME HEALTH-PEE DEE

florence, SCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1973

Key Information

Years in Operation

53

Location & Directions

Address

702 PAMPLICO HWY, UNIT B

FLORENCE, SC

Service Area

This agency serves patients in FLORENCE and surrounding areas in SC.

Patient Satisfaction

4/5
Would Recommend:85%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.69% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

95% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
85%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
92%
Team Communicated Well
92%
Discussed Medicines & Safety
88%
Completed Surveys
279
19% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate57.5%
Improvement in Walking/Mobility92.4%
Improvement in Bathing91.9%
Improvement in Managing Medications92.3%
Improvement in Getting In/Out of Bed92.4%
Improvement in Breathing94.6%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score71.5%
Health Info Transfer to Provider96.8%
Health Info Transfer to Patient95.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.5
8 reviews
William Warren

William Warren

Went in to find a new doctor local.

Verified Google review
Taylor Mccoy

Taylor Mccoy

The worst people I have every had the pleasure of dealing with. They done even deserve a star. I called looking for a good family doctor first question out her mouth was are you looking for a pain pill if so I can't help you I have never took a pain pill and don't plan to start today. I don't understand why y'all have to treat everyone like they are a pill head.

Verified Google review
Kim Rogers

Kim Rogers

My experience with my blood results have been very disappointing this past office visit. It has been going on two weeks and nobody has called me back with results. I have made several attempts to reach out to Nurse Practitioner and front office staff continues to tell me that they relay message and they get back to me . After today’s call , I was told call back in the morning! As with the staff and doctors , my time and money are valuable to me as well. I don’t like writing reviews of negativity , but I feel the need . This may prevent further unprofessionalizm to potential patients .

Verified Google review
Rawdick hoe

Rawdick hoe

She prejudice even though black people go there which her & others feel the need to put us down like we're not humans denying black people treatment i never ask for pain pills i went in for her to be my primary care doctor so she can referral me too pain Management but she acted like no doctors ain't accepting new patients because I'm black!!🤔 shouldn't be doctors in Florence that isn't taking new patients white bias people like her think she's getting away with it i can't hurt you no more than you already hurting yourself please share & repost so people like her don't need to be in the medical field or any other business venture

Verified Google review
Doug Kempton

Doug Kempton

Would have rated lower if Possible !! I have been going now for hi bp and in the two years that I've been going they have failed miserably in being able to keep my billing straight !!!! I am self pay (no insurance ) So I pay in full at the time of visit and low and behold two weeks later I RECEIVE A BILL ( I payed in full ) if you have no insurance there is a +or - 40 But it seems that the billing department gos and trys to collect the 40 persent by billing you again a few weeks later !!!!! ( I payed it the first time not knowing and had to going and get my money back ) HOW ARE THEY RIPPING OFF ?? THE PEOPLE AND OR THE INSURANCE COMPANIES ???

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH-PEE DEE. These are real experiences shared by families and patients.