PRISMA HEALTH HOME HEALTH-UPSTATE
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 1984
Key Information
Phone
(864) 455-8140Years in Operation
42
Location & Directions
Service Area
This agency serves patients in GREENVILLE and surrounding areas in SC.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
0.92% falls with injury
Low rate of falls with injury
89% improved in mobility
Based on patient outcomes
89% improved in mobility
Based on patient outcomes
93% improved in bathing
Based on patient outcomes
86% improved managing meds
Based on patient outcomes
95% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Cindy Bogan74
My son is a quadriplegic. He has been with Prisma Home Health for five years, and after a dispute with a nurse named Amy who refused to call prior to arriving at our home on multiple occasions, Prisma marked my son's chart as "do not admit." This resulted in him not being picked up by another home health provider. My son needs wound care. This company is very unprofessional and often sends out RNs and LPNs who are rude and walk into my home without knocking. Do not use this company.
Vicki Houpt
I consider myself to be most blessed receiving home health care the past three months through Prisma! After the initial intake visit, I was immediately assigned a specific nurse for the remainder of my care. My nurse Jennifer has been a godsend! 1)She is prompt, always arriving within the time frame she is scheduled. 2) She listens to any concerns that I have and promptly addresses them. 3)Every week we discuss any upcoming doctors' appointments I may have that could impact my home health care and willingly adjusts her schedule to accommodate these changes. 4) She meticulously follows infection control protocols as she treats me. 5) Jennifer orders any medical supplies I need, then has them mailed directly to my home (I fired my previous home health agency because a nurse ordered supplies then had them delivered to her house. After contacting her supervisor, this nurse finally delivered my supplies to my house). 6)Jennifer ensures that medical supplies aren't wasted, for example, measuring the length of any tape needed before cutting, uses just enough gauze for the medical task, and orders just enough supplies for about 2-3 weeks at a time. 7) When I have needed a substitute nurse, I have received the same caliber of care from them as I have received from Jennifer. I completely trust the home health nurses I have encountered, and should I need their services again, I would request that my doctor refer me to Prisma Home Health.
Linda Huckaby
Caring clinicians and therapists do everything they can to help you get better. The intake ladies are kind. The Billers are helpful. It's a great team of people, from start to finish.
Charles Salsman
The casino in the waiting area is a nice touch. I was given free tickets to the local Ostrich races and Bear Riding rodeo.
Evan Duke
No written review provided
Reviews from Google Places for PRISMA HEALTH HOME HEALTH-UPSTATE. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(864) 455-8140Years in Operation
42
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov