MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL

myrtle beach, SCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1982

Key Information

Years in Operation

44

Location & Directions

Address

4685 HWY 17 BYPASS SOUTH

MYRTLE BEACH, SC

Service Area

This agency serves patients in MYRTLE BEACH and surrounding areas in SC.

Patient Satisfaction

3/5
Would Recommend:77%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.7% falls with injury

Low rate of falls with injury

Better than average

80% improved in mobility

Based on patient outcomes

Better than average

80% improved in mobility

Based on patient outcomes

Better than average

82% improved in bathing

Based on patient outcomes

Better than average

81% improved managing meds

Based on patient outcomes

Better than average

81% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
88%
Team Communicated Well
85%
Discussed Medicines & Safety
79%
Completed Surveys
252
30% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care81.2%
Flu Vaccination Rate52.3%
Improvement in Walking/Mobility80.2%
Improvement in Bathing82.3%
Improvement in Managing Medications81.1%
Improvement in Getting In/Out of Bed82.8%
Improvement in Breathing81.5%
Pressure Ulcer Rate0.6%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score69.0%
Health Info Transfer to Provider48.1%
Health Info Transfer to Patient83.9%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.6
15 reviews
A Clifford

A Clifford

We will forever be grateful to the staff at MSA for the exceptional care provided for our mother during her last few months. They gave us a sense of comfort knowing she was in good hands. They were kind, gentle and very caring. They were great with my dad and provided companionship and kindness as my mother declined with Alzheimer’s. We will never be able to thank them enough! Xoxo

Verified Google review
Dorothy Huther

Dorothy Huther

During such a difficult times, the entire team goes above and beyond to ensure that your loved one is comfortable, respected, and surrounded by kindness. Their professionalism, empathy, and dedication were evident in every interaction. The nurses and caregivers are not only highly skilled but also deeply compassionate, providing both medical support and emotional comfort. They take the time to answer your questions, address your concerns, and offer guidance, making an overwhelming experience much more manageable. Beyond the excellent care for your loved one, they also provided invaluable support for your family. Their kindness, patience, and willingness to listen gives you strength and reassurance. Knowing that your loved one was in such gentle and capable hands brings peace during a challenging time. I highly recommend MSA Hospice to any family in need of hospice care. They offer more than just medical services—they provide dignity, comfort, and love when it is needed most.

Verified Google review
Debra Colletti

Debra Colletti

I can never thank the caring individuals who cared for my husband on his journey to heaven. Every single person on the hospice team went above and beyond to love and care for my husband and myself. They helped to ease some of the burden from me and they did so with professionalism and kindness. I will be forever grateful for how much they cared for all of us.

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Sonita Jimongkonkul

Sonita Jimongkonkul

The worst home health service we are dealing with...they just don't care. They schedule appointments without telling us or try coming by with last minute notice ( 30 min to an hours notice even after told I need to be with my dad when medical professionals come by). They haven't really worked at all with my dad for any physical therapy. Overall I am just very unhappy with this experience. This has been the worst process...you can tell they just want their money , they meet the checklist they must complete ( thr bare minimum) and don't focus at all on the patient's needs. So disappointed with this company talking to case manager as soon as possible to get this resolved ....will NEVER recommend this terrible company.

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Liz M

Liz M

The only positive experience with this company were the 2 physical therapists I dealt with.. The RN asked me as to sign a scrap of paper to show she was here to take my vital signs. Not too professional! . I had no need for O.T. but the guy argued with me when I refused to have him visit. I was just discharged from rehab and given clearance. I needed and was promised an aide. They only have one I was told and for 10 days from discharge she was never available. I hired my own privately and should not have had to pay out of pocket if a reputable company was given my referral from the rehab. Do not waste your time... Go with a reputable company. Stay safe!!!

Verified Google review

Reviews from Google Places for MEDICAL SERVICES OF AMERICA HOME HEALTH - COASTAL. These are real experiences shared by families and patients.