CENTERWELL HOME HEALTH

newberry, SCMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1973

Location & Directions

Address

185 EXECUTIVE DR.

NEWBERRY, SC

Service Area

This agency serves patients in NEWBERRY and surrounding areas in SC.

Patient Satisfaction

4/5
Would Recommend:80%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.69% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

88% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
80%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
89%
Discussed Medicines & Safety
84%
Completed Surveys
318
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.0%
Flu Vaccination Rate78.1%
Improvement in Walking/Mobility93.9%
Improvement in Bathing92.7%
Improvement in Managing Medications88.4%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing91.1%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score68.6%
Health Info Transfer to Provider93.9%
Health Info Transfer to Patient98.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
24 reviews
Ruthine Clarke

Ruthine Clarke

I enjoyed the therapist that came ) Dylan and the nurse that came out … my dog enjoyed the nurse also ..,. All the workers that came to my house worked me to help makr me better .

Verified Google review
Carol Garcis

Carol Garcis

For at least 9 years Centerwell has cared for my Parents and myself. They are very helpful and most importantly kind. They are knowledgeable and can help with any questions. I can't express enough how Greatfull and Thankful I am! I would definitely refer them to anyone! Thank You, Centerwell ❣️😊🙏

Verified Google review
Shirley Metts

Shirley Metts

The nurse was very competent and offered wonderful suggestions to the questions I asked. The physical therapists have worked very well with me. They give a good variety of exercises to build up my knee and get me on the way to a full recovery. They are very knowledgeable in the medical field. They explain the workings of the body and procedures in a way that can be understood by everyone. I have really appreciated the team and enjoyed the work we have done to help me recover from my injury. Kudos to the whole team!

Verified Google review
Christie Gregory

Christie Gregory

The people were great. Went above & beyond. The only thing I didn’t like was at first I couldn’t get a schedule I had to wait for the call. Jason, the therapist was able to give me set days and times. I had to wait on nurse calls & it was a different nurse every time.

Verified Google review
Kim Sparks

Kim Sparks

Our, mine & my mother's, experience has been great with the nurses and the physical therapist. We didn't have any interaction with the physical therapist's assistant, he called me a few times wanting to schedule for an early appointment but I tried to explain to him that my mother doesn't get moving early, 9am or 10am, as he requested because she can't sleep well at night. I don't remember the assistant's name but everything I told him this he would tell me that he was only in Newberry in the morning after leaving the office and that was the only time he could see us. So he basically refused to adjust his schedule. At our next appointment with our primary care physician we requested that we no longer needed physical therapy. My mother was doing better on her own so it was ok.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.