CENTERWELL HOME HEALTH

north charleston, SCMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1985

Location & Directions

Address

4975 LACROSS RD, SUITE 354

NORTH CHARLESTON, SC

Service Area

This agency serves patients in NORTH CHARLESTON and surrounding areas in SC.

Patient Satisfaction

3/5
Would Recommend:72%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.89% falls with injury

Low rate of falls with injury

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

95% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
72%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
84%
Discussed Medicines & Safety
81%
Completed Surveys
330
20% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate63.8%
Improvement in Walking/Mobility95.4%
Improvement in Bathing94.2%
Improvement in Managing Medications93.5%
Improvement in Getting In/Out of Bed95.8%
Improvement in Breathing92.5%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.9%

Lower is better

Discharge Function Score81.6%
Health Info Transfer to Provider92.8%
Health Info Transfer to Patient98.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
62 reviews
Yokasta Johanne Diaz

Yokasta Johanne Diaz

I can not comprehend how an agency that is in the medical field caring for patients in needs cannot help me with a simple email to obtain all the details about starting new services. I have a brain disability (disclosed) over the phone due to several ischemic strokes and the lady (African American) who answered the phone today around 9 am was so rude that immediately responded “No” when I requested her to please email what I need to start and application. I WILL NOT HIRE YOUR COMPANY not even to care for my home pest control.

Verified Google review
Sharon Dickson

Sharon Dickson

My mother has had an exceptional experience with all of her home health care needs over the last few weeks here at our home in Reevesville, SC . John, her physical therapist since she started, is the best and so kind and professional.

Verified Google review
Cindy L. Stacy

Cindy L. Stacy

Thank you, I was honoring to visit welcome PT and OT to my home. I'm worried wait to call what happen PT today. We went at Hope Community Center for Vote last Tuesday from I standed up terrible too bad patient my lower back pain without walker with sitting for long line people also was the weather rain. We arrived at home. Have a great Friday for this weekend. C

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Maria Litchfield

Maria Litchfield

The level of genuine care the therapists have shown my post stroke surviving husband has been exceptional. Some standout therapists have been Lisa from Speach therapy; Casey, and Ed from PT who have pushed him to improve by getting him to his wheelchair, and out of bed, and now stands for short periods; Tonya, and most especially Tammy from OT lately that really has pushed my husband to gain core strength, and she has thought me techniques to use myself to help make my care for my hubby easier. The only improvement I would suggest is more continuity of care by having the same nurse most of the time. Jackie was an exceptional nurse. Emily, the manager, has addressed any concerns promptly, and my husband verbalizes being pleased with his care. I’m pleased with the genuine compassionate care of my husband of 34 years married, and 42 years together. Wouid definitely recommend.

Verified Google review
Diane DeRusha

Diane DeRusha

The home health team (Jason and Donna) have helped me with mobility, strength in my core, and eliminating the back spasms that have plagued me since a spinal surgery in 2019. I am no longer taking the oxycodone/acetaminophen that was the recommendation of my surgeon and my pain doctor both. I was worried about becoming an opioid addict and I am no longer concerned about addiction and now rarely even take Tylenol or any other pain reliever’s. I am beyond grateful to Center Well Home Health.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.