WESTHILLS VILLAGE HOME HEALTH

rapid city, SDMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1992

Key Information

Location & Directions

Address

255 TEXAS ST

RAPID CITY, SD

Service Area

This agency serves patients in RAPID CITY and surrounding areas in SD.

Quality Highlights

Based on CMS quality data

0.69% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

85% improved managing meds

Based on patient outcomes

Better than average

93% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
88%
Team Gave Professional Care
87%
Team Communicated Well
87%
Discussed Medicines & Safety
79%
Completed Surveys
37
35% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care93.1%
Flu Vaccination Rate85.9%
Improvement in Walking/Mobility88.8%
Improvement in Bathing95.8%
Improvement in Managing Medications84.9%
Improvement in Getting In/Out of Bed81.9%
Improvement in Breathing70.8%
Pressure Ulcer Rate1.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score76.0%
Health Info Transfer to Provider72.7%
Health Info Transfer to Patient91.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
6 reviews
Ron Blum

Ron Blum

Care visits to my Mom are excellent and reliable.

Verified Google review
Dorothy Mueller

Dorothy Mueller

West Hills girls take very good care of me. With their help I am able to stay in my own home without fear. I am very pleased with their care.

Verified Google review
Terry Drew

Terry Drew

My wife received care from Westhills Home Health after having surgery. Every one who provided service was kind, courteous and professional. We highly recommend them for home health care.

Verified Google review
Maryann Petrotto

Maryann Petrotto

The staff at Home Health Agency are great and provide excellent care.

Verified Google review
Leah Bifulco

Leah Bifulco

Very thoughtful caregivers.

Verified Google review

Reviews from Google Places for WESTHILLS VILLAGE HOME HEALTH. These are real experiences shared by families and patients.