PRAIRIE LAKES HOME HEALTH

watertown, SDMedicare Certified
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Verified Information

Medicare Certified agency provider

NON-PROFIT ownership

Certified since 1984

Key Information

Years in Operation

42

Location & Directions

Address

401 9TH AVE NW POST OFFICE BOX 1210

WATERTOWN, SD

Service Area

This agency serves patients in WATERTOWN and surrounding areas in SD.

Patient Satisfaction

4/5
Would Recommend:81%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.14% falls with injury

Low rate of falls with injury

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

79% improved in mobility

Based on patient outcomes

Better than average

78% improved in bathing

Based on patient outcomes

Better than average

77% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
81%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
88%
Team Communicated Well
84%
Discussed Medicines & Safety
90%
Completed Surveys
207
41% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.8%
Flu Vaccination Rate75.6%
Improvement in Walking/Mobility79.5%
Improvement in Bathing78.1%
Improvement in Managing Medications67.9%
Improvement in Getting In/Out of Bed89.5%
Improvement in Breathing77.2%
Pressure Ulcer Rate1.1%

Lower is better

Falls with Major Injury1.1%

Lower is better

Discharge Function Score88.6%
Health Info Transfer to Provider78.0%
Health Info Transfer to Patient84.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

2.9
94 reviews
bailey wanna

bailey wanna

they asked me if i wanted to keep my placenta, i signed for it but never received it. apparently someone didn’t do their job correctly n it got disposed of. as a first time mom my heart is broken. i’m native and in my culture it’s very important to have the placenta after birth as we do certain things with it. i’m very upset and disappointed in the hospital. there is no point in asking if i wanted it if they weren’t going to give it to me. please do better! as im only two weeks postpartum, this has affected my mental a lot. oh and let’s not forget that i was in active labor at 2 in the morning and the er people weren’t there to open the doors my boyfriend had to call them for them to open the door.

Verified Google review
tammy severtson

tammy severtson

My son went to ER last night, type one diabetic, throwing up, not holding down food or water. They sent him home with same symptoms. Blood sugar spiking, throwing up...I called this morning to ask what tests were done in the ER lastnight( I'm on his emergency contact) I was transferred to head nurse in the ER and she was very rude, and wouldn't tell me anything. This hospital is not recommended!

Verified Google review
Tsaśa West

Tsaśa West

After my daughter contracted a parasite, bacteria, and virus on vacation, I felt the care she received here was superior. They worked with the lab who had tested her, and ensured she got proper treatment that led to speedier healing. They communicated well with everyone involved in the care, and my daughter said they had the most comfy beds. Thanks for being awesome!

Verified Google review
Ruann S

Ruann S

I have had 14 babies here and wonderful experience. Lovely nurses and doctors. But I don't hear any good about the ER. Just recently brought my son there, was sent home. Next day, we just went to SF instead.... diagnosed right away with a very serious condition.. Can Prairie Lakes please listen to the complaints??!! Fix this issue? (This isn't the first time we've brought a family member to SF instead of dealing with Wtn).

Verified Google review
Celina Lohre

Celina Lohre

Our experience was very positive! Our 9 year old daughter had to go into surgery due to a ruptured appendix. The ER staff was fantastic. They were efficient and compassionate to our daughter. She was in pain and so scared but they were so kind and addressed her needs in such a timely manner. The surgeon on staff was top notch and communicated with us effectively so we were informed and up to date on her care. We had to stay the night and the nurses that too care of her were absolutely amazing! Elena loved both nurses and although she wanted to go home, she enjoyed having them care for her. Thank you to the Prairie Lakes team. It wasn't a Christmas break we were expecting but thank you for your empathy and quality care. -The Blocks

Verified Google review

Reviews from Google Places for PRAIRIE LAKES HOME HEALTH. These are real experiences shared by families and patients.