CHI MEMORIAL HEALTH AT HOME

chattanooga, TNMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1987

Location & Directions

Address

5600 BRAINERD ROAD, SUITE 500

CHATTANOOGA, TN

Service Area

This agency serves patients in CHATTANOOGA and surrounding areas in TN.

Patient Satisfaction

5/5
Would Recommend:83%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.66% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

94% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
93%
Team Communicated Well
90%
Discussed Medicines & Safety
87%
Completed Surveys
286
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care81.9%
Flu Vaccination Rate61.3%
Improvement in Walking/Mobility93.2%
Improvement in Bathing93.6%
Improvement in Managing Medications89.8%
Improvement in Getting In/Out of Bed92.2%
Improvement in Breathing96.8%
Pressure Ulcer Rate0.3%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score78.6%
Health Info Transfer to Provider46.0%
Health Info Transfer to Patient87.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.3
3086 reviews
Keith Bell

Keith Bell

The care I received after my prostatectomy was outstanding. I was admitted after aspirating during the removal of the breathing tube used during my procedure. The consequent pneumonia, lung infection, and respiratory failure, caused immediate admission to the hospital. The care I received from the nurses and staff of the IMCU ward was amazing. All of the nurses were compassionate and focused on making sure all of my medical, and psychological needs were being met. They helped me through the most intense situation I have ever faced in my life, and they did it in a way that reassured me that there is goodness in the world. I cannot praise these women enough. The staff of the SSU ward were equally phenomenal. Their care of me a few days after my discharge, on Christmas Day, and readmittance for a heart attack was very heartfelt, no pun intended. Their care and concern showed at every moment on my stay with them. I praise both groups of caretakers from the bottom of my heart, and will shout their names from from the tops of the surrounding mountains, as soon as I have the lung capacity to do it.

Verified Google review
Ken Wyatt

Ken Wyatt

Not that a colonoscopy is a fun procedure and I have had a few over the years, but they really did a great job starting with Calling me prior to the procedure and making sure I had everything lined up and once I arrivedgetting me checked in verifying all my information quickly and getting me back to Preop.. The nurse Melissa was really great really made you feel comfortable checked on you very professional. The doctor did a great job. Next thing I knew I was waking up and it was over. I suggest that everybody get it looked at and this is the best place that I’ve ever used. Thank you to the whole staff. Have a blessed Christmas. Dr. Malone was very personable, checked on me afterwards and walked myself and Parents out to the car after it was all over

Verified Google review
Cheri Hill

Cheri Hill

This hospital emergency room nurses, doctors and staff is the best! Dr. Morgan was so very kind and Dr. D the neurologist was Heaven sent! I went in with a MS issue and was treated with such kindness and understanding! I might have waited a long time due to the extreme business but the experience I had was great! I love nothing more than to see kind hearted and genuine staff in a hospital setting! It made me feel so much better while dealing with being sick! I would recommend this hospital to anyone and note it is the best in Chattanooga!

Verified Google review
Gina Bearden

Gina Bearden

Very kind and attentive I love the doctor. The only thing I have a problem with was one of the x-ray tax turned me away because I wasn’t in a chair because I hadn’t stood up yet and sent me back to the room and then the next day they came and got me again in the bed And the lady took my x-rays in the bed. It wasn’t the same person that did it, but he was down there otherwise it was an excellent stay!!🥰. Dr. Kestrel,, you are the best!!!! I would recommend him to anyone

Verified Google review
Amy Cardinale

Amy Cardinale

Everyone has been excellent and friendly and helpful. My surgery was scheduled but then canceled due to insurance issues. Hospital staff are very helpful and supportive. Love this place. Would highly recommend going here. In just the little bit I have done here. I was impressed by how clean and professional they are. Every single person I’ve worked with. Thank you

Verified Google review

Reviews from Google Places for CHI MEMORIAL HEALTH AT HOME. These are real experiences shared by families and patients.