SUNCREST HOME HEALTH

clarksville, TNMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

647 DUNLOP LANE, SUITE 305

CLARKSVILLE, TN

Service Area

This agency serves patients in CLARKSVILLE and surrounding areas in TN.

Patient Satisfaction

5/5
Would Recommend:90%
Rate 9-10:93%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.33% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
93%
Team Gave Professional Care
93%
Team Communicated Well
92%
Discussed Medicines & Safety
89%
Completed Surveys
123
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.2%
Flu Vaccination Rate64.8%
Improvement in Walking/Mobility89.2%
Improvement in Bathing93.0%
Improvement in Managing Medications90.2%
Improvement in Getting In/Out of Bed93.1%
Improvement in Breathing90.8%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury1.3%

Lower is better

Discharge Function Score76.7%
Health Info Transfer to Provider95.8%
Health Info Transfer to Patient98.7%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.5
17 reviews
Amy Dasher

Amy Dasher

Being a massive stroke survivor I have had lots of help and therapy over the past 7 years! Suncrest has ALWAYS gone above and beyond and their care for me has been truly amazing especially their therapists! All are very knowledgeable and supportive, always keeping an eye on everything to make sure I’m staying healthy and on the path to success. They are ALL absolutely wonderful!Thank you to each and every single one of you for making life just a little better and easier it makes such a huge difference! ❤️

Verified Google review
Daryl Brewer

Daryl Brewer

I just recently started to need Home Health again for my legs. They are VERY PROFESSIONAL!!…I have no complaints with my nurses who come to my home. I had to have surgery this past Monday on the 16th of June so I will be needing them for alittle while while I heal from this. I do Recommend Suncrest Home Health to Anyone who needs them. Most Insurance plans cover it too. They are on call 24hrs a day if you need them. Ty Suncrest for everything. God Bless 🙏

Verified Google review
Ulexus pridgen

Ulexus pridgen

***0 star review*** My son’s nurse was fired for a HIPPA violation. Supposedly, she disclosed information about my child to her other job. Ms SARAH blatantly lied to me about the reason our nurse would not be returning and intentionally withheld information about a HIPPA violation that affected my child. Upon doing my own investigation of the matter, I found that Ms SARAH was indeed the one who committed a HIPPA violation. ****This review will remain posted until I get a call back from the corporate office. Hopefully this makes that return call quicker.

Verified Google review
Nataliyana

Nataliyana

They don't show up. It's not that they are late or anything. It's just that they don't show up at all. They don't even bother to call you to let you know they won't be there. If you call them they will tell you that you are on their schedule and the physical therapist will call you that evening. They never call you and they never show up. I have called multiple times and was told the same thing "I'm on the schedule and the therapist will call me that evening" it never happens. No one ever calls. After waiting for 2 weeks to get my physical therapy I finally told them that their service were no longer required since I couldn't get their services to begin with. At least I had the decency to call them and tell them I no longer required their service yet they didn't have the decency to call me for 2 weeks to tell me they would not be arriving at all for my appointment. Don't waste your time waiting.

Verified Google review
yvette smith

yvette smith

I had No problems until today. My husband needed his medicine done. The nurse that usually comes did not. So they sent someone else little did she know I've cameras set up. She took some of my husband meds put them in her bag ,went through my drawers in the kitchen looking for what who knows,but most importantly she stole my engagement ring i. Have her on camera

Verified Google review

Reviews from Google Places for SUNCREST HOME HEALTH. These are real experiences shared by families and patients.