QUALITY FIRST HOME CARE

columbia, TNMedicare Certified
+ Share

Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1982

Key Information

Years in Operation

44

Location & Directions

Address

500 SOUTH JAMES CAMPBELL BLVD, SUITE A

COLUMBIA, TN

Service Area

This agency serves patients in COLUMBIA and surrounding areas in TN.

Patient Satisfaction

5/5
Would Recommend:90%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

2.49% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

95% improved managing meds

Based on patient outcomes

Better than average

90% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
90%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
93%
Team Communicated Well
93%
Discussed Medicines & Safety
90%
Completed Surveys
238
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.5%
Flu Vaccination Rate60.4%
Improvement in Walking/Mobility92.7%
Improvement in Bathing92.9%
Improvement in Managing Medications95.0%
Improvement in Getting In/Out of Bed92.8%
Improvement in Breathing90.0%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury2.5%

Lower is better

Discharge Function Score72.0%
Health Info Transfer to Provider87.6%
Health Info Transfer to Patient99.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
4 reviews
Myla Bryant

Myla Bryant

No written review provided

Verified Google review
Mark White

Mark White

If I could give zero stars I would. I will say there are a few gems of caregivers and PT within this organization, so I applaud them and have personally thanked them for their care with my father. But if you’re looking for care, I suggest Visiting Angels or private duty or Burger King, because the management of this association and transparency is below subpar. I suggest doing appropriate research for your family’s needs and ask all questions you feel warranted, including home many smoke breaks their staff needs in a given day. Ask about working hours and lunch breaks. Ask about what care will be done and should be done daily. I strongly ask for copies of all documentation and keep in a secured area. Ask for a complete list of staff that will be any part of your families care all the way to upper management. Be a patient advocate for your families. Update: 8/25/22 1029 pm still no updates or changes per the emails they have sent me. Very empty words and promises. Do yourself a favor and your family, stay away from this company!!! If they show up in your google search ignore and delete!!! 4 attempts to reach a senior supervisor no return email or contact information.

Verified Google review
withered bonnie

withered bonnie

No written review provided

Verified Google review
That one Anon Girl

That one Anon Girl

The phiscal therapist is great but the nursing is horrible! The nurse didn’t know you bruise when you take a lot of blood thinners and tried telling us that someone did this to my grandpa and tried accusing us, then she said he had pneumonia when he didn’t and wouldn’t let us drive him to the hospital, she told the ambulance driver that we had to use the ambulance even though we tried taking him in the car and tried to get him there on our own and wouldn’t listen to us. We didn’t even know she called an ambulance until they pulled into our driveway! Then she stayed at our house for an extra half hour because it was cold out and she kept making excuses not to leave even though the patient was gone and we had to get to the hospital to be with him. Worst experience ever with a nurse just horrible.

Verified Google review

Reviews from Google Places for QUALITY FIRST HOME CARE. These are real experiences shared by families and patients.