STILL WATERS HOME HEALTH AGENCY

cordova, TNMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2006

Key Information

Website

Not Available

Years in Operation

20

Location & Directions

Address

856 WILLOW TREE CIRCLE

CORDOVA, TN

Service Area

This agency serves patients in CORDOVA and surrounding areas in TN.

Patient Satisfaction

3/5
Would Recommend:42%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.7% falls with injury

Low rate of falls with injury

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

96% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

96% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
42%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
81%
Team Communicated Well
88%
Discussed Medicines & Safety
55%
Completed Surveys
44
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate99.3%
Improvement in Walking/Mobility96.2%
Improvement in Bathing96.8%
Improvement in Managing Medications95.7%
Improvement in Getting In/Out of Bed99.6%
Improvement in Breathing92.8%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.7%

Lower is better

Discharge Function Score53.6%
Health Info Transfer to Provider100.0%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.2
13 reviews
shan jackson

shan jackson

Not sure if this a real company guys ! I’ve applied and called to check on my application and the receptionist (Charmaine) asks me the same 3 questions everytime. So the 4th time I called and asked for the address to come in not only did I have to ask for the address OVER FIVE TIMES but these were her words “ maybe they just don’t need you” “ I’m not comfortable giving you the address or the managers name “ . What led me to believe it isn’t real is that she never would never give me the address until I mention how fraudulent she was starting to make the company sound and if I could speak with someone in management in which she said again “ maybe the just don’t need you”’.

Verified Google review
Jeanne Motto

Jeanne Motto

My doctor ordered these wonderful therapist for me. I hadn't been able to get around for awhile and I was falling a lot. They picked me up off the bathroom floor at first more times than I can count but now I'm exercising every day I feel like a new person there's no way I could ever thank them for how much better they have made my life ❤️ These people care.

Verified Google review
Kyle Griffith

Kyle Griffith

Mediocre efforts and lots of excuses..we can do what they offer ON OUR OWN....PERIOD..NO 86 YEAR OLD SHOULD HAVE TO BEG FOR YOU TO SHOW UP...PERIOD..EXCUSES EXCUSES

Verified Google review
Angela Aaron

Angela Aaron

I love this Company Still Waters…. This Company has helped me and my daddy many times… when I tell you they go over and beyond the job duties… I mean just that…. Administrative office staff very professional… and concern…. And the OT..PT… and home health aide awesome!!!!! I love A COMPANY THAT STANDS ON THEY WORK AND WORD!!!💥🙌🏼…. Y’all better go call STILL WATERS!!!!

Verified Google review
D Bassett

D Bassett

I have never dealt with a company so unprofessional in my life. The office staff is very unprofessional and rude. They lie about services that’s being rendered. They never show up when they are supposed to. It’s been 2 weeks since services started and the aide has yet to show up. She called and said she forgot she was suppose to come help bathe my grandmother. They told us she would get aide to come out and assist w/ bathing 2x a week . Can’t even get her to come once !!!! Therapist never come on time , always late. Only person that comes on time and nice is a guy PT .

Verified Google review

Reviews from Google Places for STILL WATERS HOME HEALTH AGENCY. These are real experiences shared by families and patients.