MEDICAL CENTER HOME HEALTH LLC

jackson, TNMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1975

Location & Directions

Address

1804 HIGHWAY 45 BYPASS, SUITE 430

JACKSON, TN

Service Area

This agency serves patients in JACKSON and surrounding areas in TN.

Patient Satisfaction

4/5
Would Recommend:83%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.5% falls with injury

Low rate of falls with injury

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

90% improved in mobility

Based on patient outcomes

Better than average

91% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
83%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
92%
Team Communicated Well
91%
Discussed Medicines & Safety
86%
Completed Surveys
588
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.4%
Flu Vaccination Rate51.2%
Improvement in Walking/Mobility90.1%
Improvement in Bathing90.9%
Improvement in Managing Medications89.6%
Improvement in Getting In/Out of Bed90.2%
Improvement in Breathing94.5%
Pressure Ulcer Rate0.1%

Lower is better

Falls with Major Injury0.5%

Lower is better

Discharge Function Score71.4%
Health Info Transfer to Provider83.6%
Health Info Transfer to Patient95.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3
6 reviews
Robert Mckenney

Robert Mckenney

Terrible workmanship, service is terrible and terrible place and staff..

Verified Google review
DaWanda Kernodle

DaWanda Kernodle

Choosing Medical Center Home Health for my Dad was the best decision. He is improving and getting stronger!

Verified Google review
Ashtin ReasonsOhio IHOP ppl

Ashtin ReasonsOhio IHOP ppl

Highly satisfied with this company! Everyone is very nice and caring!

Verified Google review
Monica Allen

Monica Allen

This by far is the worse Home health facility I have ever experienced. They don't follow Dr. Instructions, you never have right supplies, even though your insurance pays. They act and operate as though they are a start up company. The higher ups don't communicate with staff, nor do they communicate with each other .they are all over the place, patient isn't a priority there.The best worker they have by far is Hilary a PRN nurse who goes above and beyond her station to make sure you have what you need. But your lucky if you get to see her.I worked in health care, and one thing I know for sure is you have to have a compassion for people not just a pay check. If your not in for the people your in the wrong profession. I wouldn't recommend this company to any one.

Verified Google review
chelle R

chelle R

If I could give negative stars I would. Nurses never show up when they are supposed to, you never have the supplies you need. They will take your money and leave you sitting there wondering what happened. Except for the CNA . Ms Laverne is wonderful !

Verified Google review

Reviews from Google Places for MEDICAL CENTER HOME HEALTH LLC. These are real experiences shared by families and patients.