CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1983
Key Information
Location & Directions
Service Area
This agency serves patients in KINGSPORT and surrounding areas in TN.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.46% falls with injury
Low rate of falls with injury
94% improved in mobility
Based on patient outcomes
94% improved in mobility
Based on patient outcomes
94% improved in bathing
Based on patient outcomes
91% improved managing meds
Based on patient outcomes
96% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Gregory Harrell
This is my second time utilizing CenterWell since my foot amputation. With the guidance and aid of the PTs I feel that I am improving slowly with each visit. They always encourage me to challenge myself but only in a safe way. The PTs listen when I am in pain and allow frequent rest breaks while still pushing me forward. Thank you each and every one.
Jane L
I feel like there is too big of a gap between visits and that she loses momentum which causes a loss of progress. Melanie with speech is great and Aaron with PT is doing a good job too. We haven’t seen the OT girl since the first week but I thought she was going to check in after a couple of weeks.
Ken Hayes
My experience has been wonderful, largely thanks to the nurses who have been exceptional to work with. The only caveat has been scheduling, as we never could establish or maintain a consistent day or time. Other than that, it has been a wonderful experience overall. Ken Hayes
Amy Gouge
These folks are the best! I've had Nursing, PT, and OT coming into our home after an extended illness. Everyone of them have been so kind and caring, and most of all -motivating! I've progressed from needing assistance of 1-2 people, to walking on my own, and doing things on my own in just a little over 2 months. They go above and beyond with scheduling appointments that meet my needs. I just can't say enough positive things about CenterWell!
Jane Cox
Your OT, PT and assistants are wonderful. I would recommend your company to anyone. My Mom is improving every day. I appreciate everything your folks are doing to help my Mom get stronger and have a better quality of life. Kudos.
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(423) 230-1000Years in Operation
43
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov