CENTERWELL HOME HEALTH

knoxville, TNMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

5401 KINGSTON PIKE

KNOXVILLE, TN

Service Area

This agency serves patients in KNOXVILLE and surrounding areas in TN.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

4.52% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

97% improved in bathing

Based on patient outcomes

Better than average

99% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
91%
Team Communicated Well
90%
Discussed Medicines & Safety
83%
Completed Surveys
152
23% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate74.0%
Improvement in Walking/Mobility89.4%
Improvement in Bathing96.7%
Improvement in Managing Medications99.5%
Improvement in Getting In/Out of Bed92.2%
Improvement in Breathing96.2%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury4.5%

Lower is better

Discharge Function Score56.9%
Health Info Transfer to Provider70.3%
Health Info Transfer to Patient96.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
20 reviews
Cindy Warwick

Cindy Warwick

I just want to praise Rachel, and Marvie (the nurses) they have taken exceptional care of my Husband. They were kind, courteous and knew what they were doing. thank you, ladies and God bless.

Verified Google review
Pamela Campbell

Pamela Campbell

I have had Center well Home Health nursing for probably 7 weeks now they are very professional. my nurses have been Heather and Lydia a couple weeks ago Vicky started seeing me for physical therapy all three of them are very professional Friday I had to start getting injections a daily so I met a nurse named Nicole who came this weekend she's very good they're very professional they give injections as they should be given the way they were taught to do in nursing school.I have not seen cross-contamination in anything there's very very good with injections or wound care they use a lot of antiseptic White or liquid on their hands and utensils as they should I'm very proud to say that they're my home health visiting nurses and physical therapist I'm retired nurse. I would have been proud to work with them. I feel confident in their skills and professional actions.

Verified Google review
denise talley

denise talley

I had to do home physical therapy due to a knee replacement. Vicky is my therapist and I couldn't be more pleased. She stayed in contact on a regular basis and helped me get through it. She is knowledgeable, professional and most of all encouraging. If I struggled with something one way she would show me another until I could get it mastered. She answered so many questions about the entire process. I want to thank everyone involved in my care from Center Well. If I had to do it again you would be my first choice!

Verified Google review
Betty Brewer

Betty Brewer

The physical therapy program is excellent and professional. The supervisor and technicians are wonderful to work with . I have made good progress toward staying active and out of the hospital, thanks to them. I also have a nurse who comes and checks on me and they are excellent at coordinating with each other.

Verified Google review
Irene Vogel

Irene Vogel

5 stars for Mark PTA and evaluating therapists. They are very professional and worked well with my mom . I only wish we had more flexibility with scheduling sessions . The therapists themselves did their best under the circumstances.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.