UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES

knoxville, TNMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1983

Location & Directions

Address

900 E HILL AVE, SUITE 310

KNOXVILLE, TN

Service Area

This agency serves patients in KNOXVILLE and surrounding areas in TN.

Patient Satisfaction

4/5
Would Recommend:87%
Rate 9-10:90%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.99% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

92% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

91% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
90%
Team Gave Professional Care
91%
Team Communicated Well
89%
Discussed Medicines & Safety
88%
Completed Surveys
808
26% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care81.8%
Flu Vaccination Rate63.0%
Improvement in Walking/Mobility87.6%
Improvement in Bathing91.6%
Improvement in Managing Medications92.0%
Improvement in Getting In/Out of Bed89.8%
Improvement in Breathing90.7%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury2.0%

Lower is better

Discharge Function Score66.1%
Health Info Transfer to Provider83.1%
Health Info Transfer to Patient96.8%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

5
42 reviews
Stacey Abbott

Stacey Abbott

My dad had UT Home Health twice before for PT and OT. The therapists were all so helpful and kind. They would call the night before and schedule a therapy time for the next day. My dad had vascular dementia and they worked with him in terms he understood. I would highly recommend UT Home health for any Home care needs.

Verified Google review
Willie Sanders

Willie Sanders

All the people that worked with me from UT Medical Center Home Health was very caring and they were very good listener.They really attentive to my needs at my difficult time.They work very hard with me and got me things I needed to make things easier for my recovery.They even worked right alone my side.I Love these people they're really great .Thank you UT Medical Center Home Health for a job well done.

Verified Google review
Milagro Bevil

Milagro Bevil

They are very welcome and helpful. I can always get a appointment with my Dr. With no problems when l need to see him, when I get sick. They are all very kind. I get calls with test results, right away. Thank you.

Verified Google review
Cherri Phillips

Cherri Phillips

I have watched this team take care of friends and family members to include my son in law! Wonderful experience with each of them. Highly recommend.

Verified Google review
Molly Barbour

Molly Barbour

Excellent staff who loves their patients and treat them like family.

Verified Google review

Reviews from Google Places for UNIVERSITY OF TN MEDICAL CENTER HOME CARE SERVICES. These are real experiences shared by families and patients.