ELK VALLEY HEALTH SERVICES, LLC is a Medicare-certified home health agency located in NASHVILLE, TN. Google rating: 3.3 out of 5 from 12 reviews.

ELK VALLEY HEALTH SERVICES, LLC

nashville, TNMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2021

Key Information

Website

Not Available

Years in Operation

5

Location & Directions

Address

1645 MURFREESBORO PIKE, STE. J

NASHVILLE, TN

Service Area

This agency serves patients in NASHVILLE and surrounding areas in TN.

Quality Highlights

Based on CMS quality data

0% falls with injury

No patients experienced falls with major injury

Better than average

97% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
98%
Team Gave Professional Care
91%
Team Communicated Well
70%
Discussed Medicines & Safety
88%
Completed Surveys
11
12% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.9%
Flu Vaccination Rate42.3%
Falls with Major Injury0.0%

Lower is better

Health Info Transfer to Provider50.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

3.3
12 reviews
m g

m g

I consistently have been lied to, ignored when trying to resolve an issue and made to feel that it is totally permissible (and out of their control) when caregivers do not show as scheduled. As a healthcare worker who devoted 30 years of my life serving the country and treating my patients and their families with dignified and dedicated care, I find this totally unacceptable! I am appalled by the ease at which my family members needs are ignored or minimized. I find some of their actions unethical and disheartening…I share this so that others will know what to expect if they choose to put the care of their loved ones in the hands of Elk Valley. Unfortunately I have to give this low rating to the organization although the caregivers have been really good. I would love to discuss my experience with someone in upper management…please feel free to contact me! TIA,

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George Hemion

George Hemion

When i spoke with Nicole on the phone I found she had a bubbly personality. She was extremely helpful with my questions and seemed very knowledgeable. I recommend Elk Valley

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Dean Bean

Dean Bean

My child has been covered by elk valley for a long time, I couldn't imagine going anywhere else , they give the best care. Their nurses are so wonderful and always willing to help out and the staff, oh my goodness, they are so easy to get ahold of and they always find answers for me. I feel safe having my child in the hands of elk valley.

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hobo jojo

hobo jojo

I have been dealing with Elk Valley for over 2 years now and I can’t imagine how my life would be without them. I am blessed to have such caring people looking after my daughter.

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Angie Campbell

Angie Campbell

Been with Elk Valley for over 2 years. Great supervisor Ms Wanda. Schedulers are easy to work with and great patient and family. Gave only 4 stars because I have to follow up quite a bit on things but it does get done.

Verified Google review

Reviews from Google Places for ELK VALLEY HEALTH SERVICES, LLC. These are real experiences shared by families and patients.