SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 1982
Key Information
Location & Directions
Service Area
This agency serves patients in NEWPORT and surrounding areas in TN.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.31% falls with injury
Low rate of falls with injury
77% improved in mobility
Based on patient outcomes
77% improved in mobility
Based on patient outcomes
92% timely care start
Care started promptly after referral
75% improved in bathing
Based on patient outcomes
69% improved managing meds
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Michelle Cole
My husband chose Smoky Mountain Home Health for his hospice care, and I can say he was treated absolutely wonderful. Everyone treated him with respect and everyone respected his wishes. I can't thank them enough for the care they gave him in his final days. Thank you for everything!
Scott Bigler (Guitar Horizon)
Ive been very impressed by the excellent professional service provided by these fine people. The range of services is incredible! Excellent company.
ashley Doodles
Both of my grandparents were with Smoky Mountain Hospice and I am so thankful for such great people. They treated my grandparents, our home, and the rest of the family with such respect. We only had a minor problem with 2 of the CNAs but it was resolved. All of the people we had contact with were amazing. I would highly recommend this hospice company.
Duke Jones
Nurse does not abide by hippa. I have been shown many files. Even been out on call with one many times. No hurry to call back with oncall. Can't speak to all nurses. Just one in Knoxville
Kathy Wilson
I used to Volunteer there numerous years ago and I was truly blessed by the staff and I enjoyed going out and sitting with the patients who were homebound. It was a tremendous blessing. I would still Volunteer but my health is too bad. I’m proud of these fine people. Stop by and see how they can help you and your family. God bless you all.
Reviews from Google Places for SMOKY MOUNTAIN HOME HEALTH AND HOSPICE, INC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov