NHC HOMECARE SOMERVILLE

somerville, TNMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1983

Key Information

Years in Operation

43

Location & Directions

Address

17985 U.S. HIGHWAY 64

SOMERVILLE, TN

Service Area

This agency serves patients in SOMERVILLE and surrounding areas in TN.

Patient Satisfaction

3/5
Would Recommend:82%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.41% falls with injury

Low rate of falls with injury

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

94% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

92% improved managing meds

Based on patient outcomes

Better than average

94% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
82%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
88%
Team Communicated Well
84%
Discussed Medicines & Safety
82%
Completed Surveys
103
22% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care96.7%
Flu Vaccination Rate78.0%
Improvement in Walking/Mobility94.0%
Improvement in Bathing96.0%
Improvement in Managing Medications92.3%
Improvement in Getting In/Out of Bed95.8%
Improvement in Breathing94.4%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score76.7%
Health Info Transfer to Provider22.1%
Health Info Transfer to Patient67.2%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.1
18 reviews
Charles Lyons

Charles Lyons

I so love NHC! I’ve been trying to get my husband a place there for years and by the Grace of God and some awesome workers there we got him in. They’re very concerned & loving to their residents and their care. I get phone calls often asking if I have any concerns or questions. Anything I need from them. They’re always available and very prompt to getting things done! I was very impressed with meeting the team as I call them (everyone who has anything to do with his care)! We’ve had horrible experiences with home care and a previous facility to the point of wounds on his body and malnutrition and NHC within a month got him healthy and healed. They even added 20+ lbs to his weight! The nurses and CNAs go above & beyond. Chelsea Bonner is an awesome nurse. He just loves her & trusts her. They make sure he’s happy and healthy! I can’t sing their praises enough from the admins to the cafe & janitorial staff I love them all. Not to mention the comments from his aunts who loves this place when they come to visit. There’s never any smells, always clean, and always nice. And he’s never left unattended, soiled, hungry, or anything that would be a concern. I thank God for you ALL NHC Somerville!

Verified Google review
Renay Goodwin

Renay Goodwin

I want to thank everyone at NHC for your kindness, compassion, and the best care ever that you gave my mother while she was with you. You all became a second family to us. My mother enjoyed the staff, loved having her hair and nails done and really loved the bingo. Mom was truly happy. I will never forget any of you. You are the best and we love you! The best place for a loved one!!

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Michelle Barker

Michelle Barker

My relative was cared for at this facility and they did an excellent job , the nurses and staff did a remarkable job with our family member . I would highly recommend them . It’s nice to feel comfortable when you leave a family member to be taken care of .

Verified Google review
Scott A

Scott A

Since the administrator Janet Hunt started in 2021 this center has gone down hill! She is only concerned about what looks good on paper and how nice the building looks. Staffing levels have been cut to accommodate her budget which negatively impacts patient care. Countless staff members have left since she has started. She allows the “social worker” Laurel Welch (license can not be found on TN board of Social Workers) to admit inappropriate patients to the center even when Nurses and aides voice concerns about certain patients. Do your research before placing a family member here!!

Verified Google review
Cheryl Browne

Cheryl Browne

I am so impressed with the staff and facility at NHC. Everyone is friendly, helpful and caring. The attention to details is phenomenal. There is no odor, it is clean and beautiful. My mom is there for short term rehab and she is very pleased with her care

Verified Google review

Reviews from Google Places for NHC HOMECARE SOMERVILLE. These are real experiences shared by families and patients.