KINDER HEARTS HOME HEALTH

abilene, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2002

Key Information

Years in Operation

24

Location & Directions

Address

842 N MOCKINGBIRD LN

ABILENE, TX

Service Area

This agency serves patients in ABILENE and surrounding areas in TX.

Patient Satisfaction

5/5
Would Recommend:87%
Rate 9-10:89%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.79% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

89% improved managing meds

Based on patient outcomes

Better than average

93% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
87%
Rated 9 or 10 (Excellent)
89%
Team Gave Professional Care
93%
Team Communicated Well
91%
Discussed Medicines & Safety
87%
Completed Surveys
340
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.9%
Flu Vaccination Rate53.9%
Improvement in Walking/Mobility92.8%
Improvement in Bathing95.4%
Improvement in Managing Medications89.0%
Improvement in Getting In/Out of Bed91.6%
Improvement in Breathing92.7%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury1.8%

Lower is better

Discharge Function Score74.0%
Health Info Transfer to Provider93.0%
Health Info Transfer to Patient90.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.8
132 reviews
Cherye D West-Tucker

Cherye D West-Tucker

The consciousness and kindness that presented by all of the staff were so beneficial to my recovery. Special thanks to Russell for his consistent encouragement to strive for more, but a clear understanding of my limitations.

Verified Google review
Lydia Couch

Lydia Couch

Excellent, knowledgeable care provided. They were responsive to my questions and proactively communicated appointments but always checked with me first to confirm my availability. Extremely polite and professional - would definitely choose them again!

Verified Google review
Elizabeth Lujan

Elizabeth Lujan

⸻ I had a wonderful experience with my home health physical therapist. They were extremely knowledgeable and kind, always making me feel comfortable and supported. At the same time, they knew exactly how to challenge me and push me to reach my full potential. Thanks to their guidance, I made great progress. I would absolutely recommend their care, and if I ever need therapy again, they will be the very first person I call!

Verified Google review
Patsy Cox

Patsy Cox

I have had Ivey twice as my Physical Therapist and I can’t say enough about her! She is fantastic! Anytime my doctor has me do PT, I will certainly request Ivy! She is a Jewel! Everyone there are so nice! They go above and beyond to see to your needs! You can’t go wrong with this company! They truly care!! If you have any needs, please have your doctor call them! You will truly get the care you need! ❤️❤️

Verified Google review
Sterling Earley

Sterling Earley

Brittney was my primary caregiver . This is not to take away from the other staff that came. Kinder Hearts has provided the best care and support that anyone could ask for. They were kind, considerate, compassionate and answered all of my questions. I’ve used them three times for myself and once for my wife. I highly recommend them to anyone. Sterling

Verified Google review

Reviews from Google Places for KINDER HEARTS HOME HEALTH. These are real experiences shared by families and patients.