PLATINUM HEALTHCARE CORP

addison, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2004

Key Information

Years in Operation

22

Location & Directions

Address

15305 DALLAS PARKWAY, SUITE 1200

ADDISON, TX

Service Area

This agency serves patients in ADDISON and surrounding areas in TX.

Patient Satisfaction

3/5
Would Recommend:74%
Rate 9-10:84%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.2% falls with injury

Low rate of falls with injury

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

89% improved in mobility

Based on patient outcomes

Better than average

96% improved in bathing

Based on patient outcomes

Better than average

93% improved managing meds

Based on patient outcomes

Better than average

96% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
74%
Rated 9 or 10 (Excellent)
84%
Team Gave Professional Care
86%
Team Communicated Well
79%
Discussed Medicines & Safety
70%
Completed Surveys
97
15% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate70.4%
Improvement in Walking/Mobility88.9%
Improvement in Bathing95.7%
Improvement in Managing Medications92.7%
Improvement in Getting In/Out of Bed91.1%
Improvement in Breathing95.7%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.2%

Lower is better

Discharge Function Score58.3%
Health Info Transfer to Provider94.0%
Health Info Transfer to Patient90.5%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
49 reviews
Jeremy Adams

Jeremy Adams

I can’t say enough good things about this home health agency. Their quality of care is truly exceptional—every member of the team goes above and beyond to ensure patients receive compassionate, personalized attention. The nurses and therapists are highly skilled, professional, and genuinely care about each patient’s well-being. What really stands out is the leadership team. They are not only knowledgeable and experienced but also deeply committed to supporting both their staff and the families they serve. Their dedication creates a culture of excellence that you can see and feel in every interaction. If you’re looking for a home health agency that combines top-notch medical care with heart, this is the one to choose.

Verified Google review
Samantha Buis

Samantha Buis

Victoria from Platinum Home Health has been exceptional! Her care, professionalism, and attention to detail truly made a difference in our experience. Highly recommend her and the entire team!

Verified Google review
Robyn Jensen

Robyn Jensen

I highly recommend Platinum Healthcare. The entire process of getting our residents on services was a breeze. The nurses and physical therapy team are amazing, starting with the very knowledgeable Victoria who was the first happy face that they see. The physical therapist actually stays for the entire hour to work with the patient. After working with many other companies in the past, I have come to realize that that is not typical. Most of the therapist that come in only stay for 20-30 minutes and sit and talk the rest of the time. Their ultimate goal is to get the patient well.

Verified Google review
Trent Pickrell

Trent Pickrell

I’ve worked with Platinum Home Health on several patients and have been very impressed with the level of care they provide. Victoria & Emily are amazing, they are so kind, caring, empathetic as they share the benefits of Home Health with families. One family I worked with them on in particular was blown away by the speed in which they were able to get things moving to care for their loved one. Platinum is certainly a high caliber home health and would be a great choice for you or a loved one.

Verified Google review
Mary Carroll

Mary Carroll

I recently had Platinum Healthcare assigned to my case due to foot damage to both feet due to a fall. They sent the kindest, nicest most disciplined person ( Mary ) to take care of me. 1 to 10 she’s a 15! If you need a health provider you need to go no further than Platinum Healthcare and maybe you will get someone as great and caring as MARY!

Verified Google review

Reviews from Google Places for PLATINUM HEALTHCARE CORP. These are real experiences shared by families and patients.