CENTERWELL HOME HEALTH
Verified Information
Medicare Certified agency provider
NON-PROFIT ownership
Certified since 2009
Key Information
Phone
(325) 762-2854Years in Operation
17
Location & Directions
Service Area
This agency serves patients in ALBANY and surrounding areas in TX.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
2.25% falls with injury
Low rate of falls with injury
92% improved in mobility
Based on patient outcomes
92% improved in mobility
Based on patient outcomes
96% improved in bathing
Based on patient outcomes
89% improved managing meds
Based on patient outcomes
92% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Dorothy Adkins
I have had a very good experience with Centerwell.
altexas roundtoit
No written review provided
Angel
No written review provided
Jean Hayworth
Blanca has been exceptional and your other two have been very through and professional. You have a great team. Thank you for my great care.
Glynda F.
At our visit we were told what to expect and the way they ran things. We didn't see any of that. We were told that we would meet with the head therapist after my dad's evaluation and be told of their plan of action for him. That didn't happen. We never knew anything except he went to therapy every morning at the crack of dawn. They said he would get a menu each day to pick his meals for the next day. He got to do that less than half the time he was there. He would ask someone to do something for him or get him something, sometimes multiple times, and it wouldn't happen in a timely manner or at all. I asked to speak with a social worker or someone that could possibly help and I would be told they would get me information on how to get in touch with them or they would call me back. I never got the information or heard from anybody. I asked about all of these things and was told they would talk to the appropriate person to handle it but nothing ever changed. We were very disappointed in the promises made and not fulfilled. The only good thing that happened was my dad's physical therapy improvement and his stay being shorter than we expected, thank goodness. We will never use this facility again or recommend it to anyone. Big disappointment overall.
Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Phone
(325) 762-2854Years in Operation
17
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov