FIRST HOME HEALTHCARE LLC

alice, TXMedicare Certified
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Verified Information

Medicare Certified agency provider

PROPRIETARY ownership

Certified since 2009

Key Information

Years in Operation

17

Location & Directions

Address

800 E FIRST STREET

ALICE, TX

Service Area

This agency serves patients in ALICE and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:86%
Rate 9-10:92%

Based on patient surveys

Quality Highlights

Based on CMS quality data

1.37% falls with injury

Low rate of falls with injury

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

88% improved in mobility

Based on patient outcomes

Better than average

93% improved in bathing

Based on patient outcomes

Better than average

87% improved in breathing

Based on patient outcomes

Better than average

100% timely care start

Care started promptly after referral

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
86%
Rated 9 or 10 (Excellent)
92%
Team Gave Professional Care
91%
Team Communicated Well
85%
Discussed Medicines & Safety
85%
Completed Surveys
94
31% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate62.3%
Improvement in Walking/Mobility88.0%
Improvement in Bathing93.4%
Improvement in Managing Medications72.2%
Improvement in Getting In/Out of Bed87.0%
Improvement in Breathing87.3%
Pressure Ulcer Rate0.0%

Lower is better

Falls with Major Injury1.4%

Lower is better

Discharge Function Score39.0%
Health Info Transfer to Provider93.5%
Health Info Transfer to Patient79.3%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
116 reviews
Ty Battle

Ty Battle

What a great company! Those ladies down in Alice are so professional and extremely helpful! Anything I need help on they are truly there. Marissa is the funniest, whittiest, yet most professional care coordinator i have talked to! Kudos for her energy ! Mrs Lucy and her make a tough day so pleasant! Give these ladies raises! Thank you ladies for what you do . # the customer comes first!

Verified Google review
Krystal Ortiz

Krystal Ortiz

I have had an excellent experience with First HH marketer Janie Vasquez. She is always attentive and is always in great communication with us. We appreciate the exceptional care she gives to our staff and for the patients.

Verified Google review
Brenda Hudman

Brenda Hudman

I've been a First Home Healthcare client for about 8 years. I was with other companies for at least 10 years. None have been close to the caliber of First Home. The employees of First Home are well informed, courteous, caring, respectful and always professional. Lucy Maldonado is always helpful, honest and cheerful. She goes the extra mile for her clients. Lucy is a first class representative of a top-notch agency. One needing home health-care can do no better than First Homecare.

Verified Google review
Maria I Gonzalez

Maria I Gonzalez

This is one place it’s so amazing. The receptionist is very friendly. I didn’t have to wait long got help right away. I had help from supervisor Lucy Maldonado and she was wonderful. She is amazing. She explains everything very thorough and listens to you. I really like the way they handle everything from clients to their providers.

Verified Google review
Mthiyane Acuna

Mthiyane Acuna

Been with this company since January haven't had any issues. The people at the office are very friendly and helpful. Roland responds very fast and if not he definitely does get back to you in a timely manner. He keeps me updated on any changes and is a very respectful man. Always has a great attitude and a smile on his face. Definitely staying with this company. Keep up the great work Roland you're doing a great job!!

Verified Google review

Reviews from Google Places for FIRST HOME HEALTHCARE LLC. These are real experiences shared by families and patients.