GENUINE HOME HEALTH SERVICES
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2007
Key Information
Location & Directions
Service Area
This agency serves patients in ALLEN and surrounding areas in TX.
Quality Highlights
Based on CMS quality data
2.97% falls with injury
Low rate of falls with injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
75% improved in bathing
Based on patient outcomes
99% improved managing meds
Based on patient outcomes
91% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Toby Bittenbender
My Dad had Heart Surgery a few months ago. We had several home health services to choose from and I am so glad we went with Genuine Home Health. Beena has been amazing from the start. She put together a great team to help take care of Dad. From Felix with Physical Therapy to Crystal with Occupational Therapy to Gail that comes in to aide with tasks. Everyone has been amazing. They have all treated my Dad with the utmost respect and dignity. I have nothing but praise and gratitude. Will recommend to everyone I know that need these type of services. Thank you..Thank you...Thank you!!!
Diane Nepomnick
Genuine Healthcare has been amazing. Beginning with their Head Nurse, Beena George, who is competent, compassionate and knowledgeable in assessing the needs of the patient. And she is a great “matchmaker” in finding just the right therapists for the unique needs and personality of the patient.
Theresa Brunner
This is the best home health company my mother has had. Beena and Tanequa are very attentive, excellent nurses. The physical therapist Walter and AJ were great! My Mom loved working with AJ and looked forward to his visits. They all treated her wonderfully like a person not just a patient! Highly, highly recommend!
Melanie Thompson
The team at Genuine Health are caring and compassionate. Beena George, Director of Nursing, does an amazing job coordinating the care givers. Your loved ones would be in good hands with Genuine Home Health.
Rockie Marvel - Marvel Home Team
We have had a great experience with Genuine Home Health Services. My mother-in-law needed PT and they were out quickly. Shrillis the therapist is skilled and caring. Mom loved her. Beena who is in charge is a wonderful Nurse and is very knowledgeable. She explained everything in detail and is a wealth of knowledge. They were always prompt and stayed in communication. I highly recommend them and their services.
Reviews from Google Places for GENUINE HOME HEALTH SERVICES. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov