CENTERWELL HOME HEALTH

amarillo, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1984

Location & Directions

Address

2007 S COULTER STREET

AMARILLO, TX

Service Area

This agency serves patients in AMARILLO and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:84%
Rate 9-10:87%

Based on patient surveys

Quality Highlights

Based on CMS quality data

0.43% falls with injury

Low rate of falls with injury

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

93% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

90% improved managing meds

Based on patient outcomes

Better than average

92% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
84%
Rated 9 or 10 (Excellent)
87%
Team Gave Professional Care
90%
Team Communicated Well
91%
Discussed Medicines & Safety
79%
Completed Surveys
173
29% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Physical Therapy

Speech-Language Pathology

Occupational Therapy

Medical Social Services

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care100.0%
Flu Vaccination Rate83.9%
Improvement in Walking/Mobility92.9%
Improvement in Bathing95.3%
Improvement in Managing Medications90.3%
Improvement in Getting In/Out of Bed91.4%
Improvement in Breathing92.3%
Pressure Ulcer Rate0.7%

Lower is better

Falls with Major Injury0.4%

Lower is better

Discharge Function Score76.8%
Health Info Transfer to Provider98.8%
Health Info Transfer to Patient99.1%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.7
37 reviews
Pam Keith

Pam Keith

I want to send a review on my #1 caregiver/nurse Rosa Salazar. She does an excellent job in all she does. She makes you feel as though you're very important to her. She has awesome nursing skills and goes above and beyond to do the very best. I can say she's like family and I truly love her. If you have the opportunity to ever get her you can rest assure you'll get the best Centerwell has to offer. Also Amber is also awesome and Cassandra is good . She also is a darn good nurse who is always tries to do the best to her ability. Over all Centerwell is the best home health that is offered in Amarillo. I feel very blessed I'm part of their care if I need it I know I'm in excellent hands.

Verified Google review
SueAnn McCorkle

SueAnn McCorkle

Rosa is wonderful! She’s friendly and professional. She is very knowledgeable about wound care!

Verified Google review
James Kimbro

James Kimbro

I find them to be incompetent and going over their scope of practice. The nurses do not listen and treat clients in a condescending manner. I would not recommend this company to anyone.

Verified Google review
Mary Garcia

Mary Garcia

If you are need of services for recovery for knee replacement. I strongly DO NOT recommend this company . Their services are trash. The do not provide services they claim to offer. We maybe saw them once a week and I am being generous on that . This is not a company to go to for your recovery needs.

Verified Google review
Janet Howe

Janet Howe

In the past Center Well has been great but in recent weeks they rarely came to my Mom’s house. She went without care for a week or more at a time. They finally notified me that they would no longer be making home visits and I thought, “you haven’t been making regular home visits so it doesn’t matter.” Center Well said insurance wasn’t approving their visits and insurance said they were only seeking approval for one visit at a time rather than for the 30 or 60 days she was entitled to. I can’t recommend them at this point; they need to step up their game. That being said, the people who were in her home were professional and friendly and my Mother got good care from them.

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.

CENTERWELL HOME HEALTH - Home Health Agency in Amarillo, Texas