HIGH PLAINS SENIOR CARE, LLC
Verified Information
Medicare Certified agency provider
PROPRIETARY ownership
Certified since 2000
Key Information
Location & Directions
Service Area
This agency serves patients in AMARILLO and surrounding areas in TX.
Patient Satisfaction
Based on patient surveys
Quality Highlights
Based on CMS quality data
1.14% falls with injury
Low rate of falls with injury
93% improved in mobility
Based on patient outcomes
93% improved in mobility
Based on patient outcomes
89% improved in bathing
Based on patient outcomes
89% improved managing meds
Based on patient outcomes
86% improved in breathing
Based on patient outcomes
Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.
Patient Survey Results
Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.
Services Offered
This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.
Skilled Nursing Care
Home Health Aide Services
Physical Therapy
Speech-Language Pathology
Occupational Therapy
Medical Social Services
Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.
Quality of Patient Care
Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.
Lower is better
Lower is better
Google Reviews
Courtney Strader
No written review provided
Gloria Lewis
No written review provided
April Boyles
My provider herself, Mercedes was excellent. The company High Plains told my provider that my services were suspended till after the 31st. When in fact my services on my current contract end the 31st and a new one starts on the 1st I keep trying to call them and nobody calls back. And I only had one more day of service besides today, which I didn’t get. The company told me that they were no longer taking state patients as of the first. I would recommend Mercedes to anyone. She has compassion and help me a great deal in my home after having back surgeries.
Melody Black
Reporting them for Medicaid fraud. They were receiving funding for me a healthcare provider and offered me no services for three weeks on top of that, they fell to pay the provider for all the hours he worked They lied to me multiple times over different situations. It got so bad I had to record every phone call I had with them.
Jaime Ramos
I just want to acknowledge one employee in particular her name is Kendra she is a Provider assistant I was very impressed by her she came to my Mother's home for an annual visit and she was very Professional and respectful!
Reviews from Google Places for HIGH PLAINS SENIOR CARE, LLC. These are real experiences shared by families and patients.
Contact Tips
Best Time to Call
Contact during business hours for non-urgent inquiries
What to Ask
- • Admission process and requirements
- • Insurance coverage and costs
- • Available services and care locations
- • Staff qualifications and experience
Medicare Certified
This agency is Medicare certified. Most services are covered 100% by Medicare Part A.
In an Emergency
For medical emergencies, call 911 first. Then contact the agency for coordination of care.
Key Information
Official Medicare Data
All star ratings and quality measures are sourced from the Centers for Medicare & Medicaid Services (CMS).
View on Medicare.gov