CENTERWELL HOME HEALTH

athens, TXMedicare Certified
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Medicare Certified agency provider

PROPRIETARY ownership

Certified since 1989

Location & Directions

Address

836 SOUTHPARK CIRCLE SUITE C

ATHENS, TX

Service Area

This agency serves patients in ATHENS and surrounding areas in TX.

Patient Satisfaction

4/5
Would Recommend:77%
Rate 9-10:83%

Based on patient surveys

Quality Highlights

Based on CMS quality data

3.57% falls with injury

Low rate of falls with injury

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

92% improved in mobility

Based on patient outcomes

Better than average

95% improved in bathing

Based on patient outcomes

Better than average

91% improved managing meds

Based on patient outcomes

Better than average

97% improved in breathing

Based on patient outcomes

Better than average

Quality data from the Centers for Medicare & Medicaid Services (CMS). Performance compared to national averages.

Patient Survey Results

Based on the HHCAHPS (Home Health Consumer Assessment) survey - patients share their experience with this agency.

Would Definitely Recommend
77%
Rated 9 or 10 (Excellent)
83%
Team Gave Professional Care
87%
Team Communicated Well
87%
Discussed Medicines & Safety
88%
Completed Surveys
55
21% response rate
About this survey: The HHCAHPS survey asks home health patients about their experience. Data comes from CMS and reflects patient experiences over the past year.

Services Offered

This home-health-agency offers a comprehensive range of care and support services to meet patients and families' needs.

Skilled Nursing Care

Home Health Aide Services

Physical Therapy

Occupational Therapy

Note: For specific details about service availability, hours of operation, and how services are tailored to individual patient needs, please contact the home-health-agency directly.

Quality of Patient Care

Official quality performance data from CMS. Higher percentages indicate better performance unless noted otherwise.

Timely Initiation of Care99.7%
Flu Vaccination Rate37.4%
Improvement in Walking/Mobility91.7%
Improvement in Bathing94.6%
Improvement in Managing Medications90.9%
Improvement in Getting In/Out of Bed91.1%
Improvement in Breathing97.2%
Pressure Ulcer Rate0.2%

Lower is better

Falls with Major Injury3.6%

Lower is better

Discharge Function Score74.9%
Health Info Transfer to Provider97.3%
Health Info Transfer to Patient100.0%
Note: Quality measures are based on actual patient care data reported to CMS and reflect the agency's performance over the past reporting period.

Google Reviews

4.9
13 reviews
Rhonda Morgan

Rhonda Morgan

Lili has been wonderful. Very caring kind and knowledgeable.

Verified Google review
Sherry Tucker

Sherry Tucker

I'm pleased with the PT and nursing coming to help me with My mother's rehab and nursing. Thank you all for the hard work you do God bless you all.

Verified Google review
Debra Shepherd

Debra Shepherd

Every single person I have met through this agency have been very kind. They seem to really care about my progress. Thanks to Michael the physical therapist I am starting to walk on my own. I give the entire agency 5 stars!

Verified Google review
Leslie Floyd

Leslie Floyd

I called this morning in absolute confusion and the lady who answered the phone was one of the kindest and understand. She calmed my nerves and set me on the write path. God Bless her!!!!

Verified Google review
Abbie Bell

Abbie Bell

Very friendly staff. Always willing to go the extra mile. This company is very heavily involved within the community and they're always smiling!

Verified Google review

Reviews from Google Places for CENTERWELL HOME HEALTH. These are real experiences shared by families and patients.